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about 1 month ago
Valor Hospitality
Location: Plymouth
Job type: Permanent
Sector: Restaurant
Category: Accounts and Administration Jobs
YOU
You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel. You'll take pride in delighting our guests at every opportunity.

You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

THE ROLE
As ‘Marco Pierre White Restaurant Reservationist’ you’ll be on the front line, delivering on our mission!

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

This role will involve working eveings and weekends.

WHAT’S IN A DAY’S WORK?
Top quality customer service

Working as part of a great team

Take enquiries and bookings via telephone and online bookings

Hosting, meeting and greeting our guests.

Proactive in seeking and converting enquiries into sales

Processing, amending and updating bookings as required

Show rounds for new and prospective customers

Develop lasting relationships with clients and generate repeat business

Maximising revenue through upselling

Administration and Technology savvy

Available to work when the team and customer needs you most

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