about 1 month ago
You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel. You'll take pride in delighting our guests at every opportunity.
You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.
As ‘Marco Pierre White Restaurant Reservationist’ you’ll be on the front line, delivering on our mission!
You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
This role will involve working eveings and weekends.
WHAT’S IN A DAY’S WORK?
Top quality customer service
Working as part of a great team
Take enquiries and bookings via telephone and online bookings
Hosting, meeting and greeting our guests.
Proactive in seeking and converting enquiries into sales
Processing, amending and updating bookings as required
Show rounds for new and prospective customers
Develop lasting relationships with clients and generate repeat business
Maximising revenue through upselling
Administration and Technology savvy
Available to work when the team and customer needs you most