6 months ago
Linen Porter The Arch London
SALARY-£19,406 Full time Position A unique London Pied-a-Terre, The Arch London is a luxurious 5-star boutique hotel located in Great
Cumberland Place, Marylebone in the heart of London. Family owned, the hotel blends urban sanctuary
with Georgian grandeur, English heritage and modern facilities throughout. As an independent hotel,
The Arch London is able to provide an exceptional personal service with welcoming and laid-back luxury.
The hotel boasts 82 stunning en-suite bedrooms and suites, an inspiring ‘best of British’ restaurant -
Hunter 486, luxurious bar area and 3 meetings and events spaces. The opulent Martini Library is a
fantastic guest lounge to enjoy a delicious Royal afternoon tea or private dining area for events and the
chic Salon de Champagne is the perfect place to rest exploring, tired feet or meet a client for a drink.
The Arch London is proud to be a member of Small Luxury Hotels who champion small, independent
luxury hotels who provide a truly personal service. The hotel is also a member of Pride of Britain, which is Britain’s leading luxury & boutique hotel collection. General Purpose of the Role To sort, count and maintain all incoming and outgoing linen from the hotel according to established
hotel policy and procedures. General Duties • To be punctual for duties, correctly dressed and well-groomed, observing at all times the highest
care and attention. • To follow all key procedures and take responsibility for assigned keys. • To sort, count, log and prepare all bed linen and restaurant linen for cleaning to the outside
laundry. • To receive and count back in all clean hotel linens from the outside laundry companies.
• To receive and wash all face cloths and associated items according to procedure. • To prepare and assist in the delivery of clean linen and associated items to the guest floors. • To receive, prepare and issue all clean and dirty restaurant linen ensuring all forms are filled out
according to the established policy and procedure. • To ensure that any damaged or badly stained linen is marked accordingly and disposed of
according to procedure. • To dispose of all rubbish following the correct procedure, leaving the corridor free from debris at
all times. • To use all cleaning products and materials correctly and with care following the established
procedure laid down by The Arch London Hotel. • To report any shortages to the Executive Housekeeper. • To report any maintenance faults to the Executive Housekeeper or their delegate. • To be helpful and courteous to guests. • To report to the Housekeeper any strangers wandering the corridors. • To ensure that all lost and found property is given to the Head Housekeeper or taken to the Office
and handled according to the Hotel established policy and procedure. • To maintain all equipment in a serviceable condition and report any faults immediately. • To ensure that the linen rooms are left in a neat and tidy condition at the end of the shift. Required experience: • At least one year’s experience as a Room Attendant/Housekeeping Assistant in a 4/5* star hotel is essential • If you are passionate about customer service and delivering impeccable service this could be the
position for you • To be flexible in attitude, approach and in working hours. • To assists with all stock inventories when required.
All applicants must have the right to live and work in the UK. In Return • 28 days holiday + 1 Extra Holiday Day on Birthday • Long Service Loyalty rewards • Discounted Food and Beverage and accommodation within the AB Hotels Group • 30% discount on spa treatments • 10% discount on spa products • Preferred Hotel Group discounted global hotel rates • Annual Tastecard & Gourmet Society card upon 1-year Service • Childcare vouchers • Introduce a friend at work bonus • Annual travel pass loan • Staff meals on duty • Staff Uniform and Laundry Please be advised that if you have not received a response within 14 days, please assume that
your application has not been successful on this occasion