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10 months ago
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Leisure Club Supervisor - Full Time - Basingstoke Country Hotel


Britannia Hotels
Location: Basingstoke
Job type: Permanent
Sector: Leisure
Category: Spa, Golf and Fitness staff Jobs
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Role title: Leisure Club Supervisor - Full Time - Basingstoke Country Hotel

Job Opening: 2021-05-07

Job Closing:

Leisure Club Supervisor – Basingstoke Country Hotel & Spa

Why wait to make your next career move?

Apply now and you could be working at one of the most beautiful properties in Basingstoke. This woodland hotel boasts attractive landscaped courtyards and refurbished rooms, perfectly combining old charm and modern commodities.

The Basingstoke Country Hotel is a 121 bedroom-hotel that has ten conference suites in total, ranging in size from smaller rooms seating up to 30 guests, ideal for meetings, to larger suites seating up to 240 people.

The Hotel offers a Spindles Health and Leisure Club that provides beauty treatments and pamper packages as well as Gym Memberships and access to the swimming pool. Due to continued expansion we are looking to recruit a Leisure Club Supervisor onto the team.

As Leisure Club Supervisor, you will be required to;

* Maintain regular communication with the Leisure Club Manager to ensure the overall upkeep and cleanliness of the club.
* Assist the Leisure Club Manager to do a complete operational audit and walk through of the facility at least once a day and be completely up to date with all operational issues.
* Handle any member complaints before they escalate in an order to maintain member satisfaction and retention.
* Maintain an accurate current and potential client base for purpose of communicating future offers and facilities.
* Ensure product knowledge on hotel products and services is up-to-date at all time.
* Ensure all opportunities are taken to promote products to customers and to increase the membership base.
* This list is not exhaustive, you may be asked to do other duties as and when required.

You will need to hold a valid Pool Responder Certificate and Pool Plant Operator Certificate (or equivalent). Applicants must be hard working, friendly, outgoing, enthusiastic, reliable, also preferably qualified to gym instructor level 2 and first aid trained but not essential.

Look at our website -****** to give you an idea of how picturesque The Basingstoke Country Hotel is!

This position offers an attractive salary and the opportunity for you to work in an exciting, fast-paced industry!

the opportunity for you to work in an exciting fast-paced industry!

In return for your commitment, we will support you in this new opportunity, with

* Up to 28 days holiday including bank holidays per annum
* Discounted stays for you and your family at any of our 60 Hotels & 6 Parks
* Meals on duty (Subject to eligibility)
* Uniform (Subject to position)
* Accelerated promotional prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.

Britannia Hotels will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions. If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.

Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, candidates of any sexes or sexual orientation. All vacancies are posted both externally and internally on a weekly basis to ensure access to all applicants.
Role title: Leisure Club Supervisor - Full Time - Basingstoke Country Hotel

Job Opening: 2021-05-07

Job Closing:

Leisure Club Supervisor – Basingstoke Country Hotel & Spa

Why wait to make your next career move?

Apply now and you could be working at one of the most beautiful properties in Basingstoke. This woodland hotel boasts attractive landscaped courtyards and refurbished rooms, perfectly combining old charm and modern commodities.

The Basingstoke Country Hotel is a 121 bedroom-hotel that has ten conference suites in total, ranging in size from smaller rooms seating up to 30 guests, ideal for meetings, to larger suites seating up to 240 people.

The Hotel offers a Spindles Health and Leisure Club that provides beauty treatments and pamper packages as well as Gym Memberships and access to the swimming pool. Due to continued expansion we are looking to recruit a Leisure Club Supervisor onto the team.

As Leisure Club Supervisor, you will be required to;

* Maintain regular communication with the Leisure Club Manager to ensure the overall upkeep and cleanliness of the club.
* Assist the Leisure Club Manager to do a complete operational audit and walk through of the facility at least once a day and be completely up to date with all operational issues.
* Handle any member complaints before they escalate in an order to maintain member satisfaction and retention.
* Maintain an accurate current and potential client base for purpose of communicating future offers and facilities.
* Ensure product knowledge on hotel products and services is up-to-date at all time.
* Ensure all opportunities are taken to promote products to customers and to increase the membership base.
* This list is not exhaustive, you may be asked to do other duties as and when required.

You will need to hold a valid Pool Responder Certificate and Pool Plant Operator Certificate (or equivalent). Applicants must be hard working, friendly, outgoing, enthusiastic, reliable, also preferably qualified to gym instructor level 2 and first aid trained but not essential.

Look at our website -****** to give you an idea of how picturesque The Basingstoke Country Hotel is!

This position offers an attractive salary and the opportunity for you to work in an exciting, fast-paced industry!

the opportunity for you to work in an exciting fast-paced industry!

In return for your commitment, we will support you in this new opportunity, with

* Up to 28 days holiday including bank holidays per annum
* Discounted stays for you and your family at any of our 60 Hotels & 6 Parks
* Meals on duty (Subject to eligibility)
* Uniform (Subject to position)
* Accelerated promotional prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.

Britannia Hotels will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions. If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.

Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, candidates of any sexes or sexual orientation. All vacancies are posted both externally and internally on a weekly basis to ensure access to all applicants.
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