7 months ago
At Slaley Hall we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we doThe Exciting Opportunity
The position of Leisure Club Assistant has become available at Slaley Hall. Reporting into the Leisure Club Manager, to make sure our customers and members have a fantastic experience when they visit our club.
You’ll help to drive and retain membership, by providing a great service and use your knowledge of the Club to handle any potential membership enquiries. You need to provide advice and support to individual customers and members whilst using the facilities to help them to get the most out of their visit. You’ll also assist in making make sure the club is clean and well maintained, and fully compliant with legislative requirements.
Finally you will help in the running of our "Juice Bar" by assistanting with any customer Food and Beverage needs.
Where Will You Be Working?
Slaley Hall Hotel is located in the beautiful Northumberland countryside, within an hour drive of the cities of Newcastle and Sunderland. Set in 1,000 acres of beautiful grounds, this is the perfect hotel for a leisure break, with 36 holes of golf, excellent conference facilities that can hold up up to 250 delegates at any one time, two restaurants and modern leisure and spa facilities. With an activity centre, a full-size football pitch and our very own staff village, this is the perfect home away from home for our team. This hotel features 141 spacious bedrooms that are sure to wow any guest. We pride ourselves on investing in our people and delivering outstanding customer service.
What’s In It For You?
People love to work with Redefine|BDL Hotels because…
* We focus on health, wellbeing and our communities
* Our people are truly engaged at work
* There’s open, clear communication from the top
* We’ve got great career development opportunities
* There’s a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
* Discounted hotel room rates for you AND your friends and family that will make you really popular!
* Incentive programmes
* Money off high street retailers
* Flexible working arrangements because we know your life comes first
* Free meals on duty
What Are We Looking For?
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. You will have previous experience in a similar role or you could be looking for your first leisure position.
First aid at work, Rep's level 2, RLSS lifeguard, NARS pool attendant or RLSS bronze medallion and Level 2 Persoanl Trainer; any of these are useful.
The Bigger Picture
Slaley Hall is managed by Redefine|BDL Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!