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10 days ago
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Learning and Development Manager UK - Soho House


Soho House
Location: London
Job type: Permanent
Sector: Business and Administration
Category: General Manager Jobs
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Who we are…

Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally.

The Mission…

Soho House is a platform for creativity and a space for its diverse membership to have fun, connect, discover and grow. Our passion is people, and we put members and our team at the heart of everything we do. We promote equality, respect and kindness within our walls, and in every community we create around the world.

The Role…

Learning and Development Managers will be responsible for the delivery of bespoke training programmes. Designed with leadership, management, business and personal progression and best practice in mind, the intention is to expand on the talents and skills across all employees, at all levels within an organisation.

The L&D Manager will deliver in a coaching capacity to a blended audience and be able to adapt material to suit and translate, ensuring learning initiatives are well embedded. Strong facilitation skills and experience in identifying the current and future skills requirements for the business is essential.

Its expected that the L&D manager is able to contribute to the learning agenda by delivering skill gap analysis within a given area and modify within a framework material to ensure its a) locally compliant and b) culturally fitting. In addition, post review of initiatives to understand the return of investment by fostering relationships with business leads such as Operations and P&D. Being able to utilize blended approaches and skills to ensure the learning need is addressed from ideation to execution

Main responsibilities:

* To help identify learning and development needs with groups and individuals
* Designing a range of learning interventions, including technical, behavioural and self- learning programmes as set out within the L&D strategy
* Facilitating learning interventions
* Supporting and designing blended learning solutions within given framework
* Using digital tools to create flexible and innovative learning programmes
* Understanding learning needs and applying adult learning theories to ensure employees get the best out of their development
* Creating training interventions that are aligned with the organisation’s objectives and values, and having a strong understanding of what these are
* Working closely with various leaders across the organisation and having a full understanding of their business and training requirements
* Building relationships with 3rd party training providers
* Driving a culture of continuous professional development
* Work with operations to support the service development process and ensure appropriate L&D guidance
* Supporting a coaching culture within Soho House
* Monitoring and evaluating how effectively learning has been transferred to employees
* Measuring ROI
* Managing and delivering the weekly London Group Induction programme to ensure all new starters receive an “on brand” experience
* Supporting the sites to ensure a strong Site Induction and on-boarding training is delivered
* Supporting House Buddies and House Trainers to ensure that all on-job-training is consistent and in line with Soho House standards
* Facilitating training sessions using creative and innovative methods to ensure employee engagement
* Managing compliance training to ensure sites are in line with best practice legal requirements
* Providing on brand communications using various tools available
* Drive succession planning and talent management initiatives annually
* Monitor and analysing service standards and offering effective training and development solutions
* Constantly challenging and improving the L&D function in line with the business plan

Requirements

Essential:

* Experience working within the hospitality sector
* Proven people management skills
* Experience of creating and facilitating blended learning interventions
* Excellent presentation skills
* Strong communication, interpersonal and relationship building skills
* Strong influencing skills (Coaching & Mentoring)
* Team player - ready to pitch in and support not just the L&D team but the wider HR community

Desirable:

* CIPD or CTP qualified (or equivalent) or member of professional learning body
* Experience of managing and delivering professional skills programmes
* Fluent in more than one language
* Strong project management and organizational skills with the ability to manage multiple tasks/projects
* Experience of working across international environments

Benefits

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

* Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
* Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
* Learning & Development: An extensive range of internally and externally run courses are available for all employees.
* Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
* Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Who we are…

Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally.

The Mission…

Soho House is a platform for creativity and a space for its diverse membership to have fun, connect, discover and grow. Our passion is people, and we put members and our team at the heart of everything we do. We promote equality, respect and kindness within our walls, and in every community we create around the world.

The Role…

Learning and Development Managers will be responsible for the delivery of bespoke training programmes. Designed with leadership, management, business and personal progression and best practice in mind, the intention is to expand on the talents and skills across all employees, at all levels within an organisation.

The L&D Manager will deliver in a coaching capacity to a blended audience and be able to adapt material to suit and translate, ensuring learning initiatives are well embedded. Strong facilitation skills and experience in identifying the current and future skills requirements for the business is essential.

Its expected that the L&D manager is able to contribute to the learning agenda by delivering skill gap analysis within a given area and modify within a framework material to ensure its a) locally compliant and b) culturally fitting. In addition, post review of initiatives to understand the return of investment by fostering relationships with business leads such as Operations and P&D. Being able to utilize blended approaches and skills to ensure the learning need is addressed from ideation to execution

Main responsibilities:

* To help identify learning and development needs with groups and individuals
* Designing a range of learning interventions, including technical, behavioural and self- learning programmes as set out within the L&D strategy
* Facilitating learning interventions
* Supporting and designing blended learning solutions within given framework
* Using digital tools to create flexible and innovative learning programmes
* Understanding learning needs and applying adult learning theories to ensure employees get the best out of their development
* Creating training interventions that are aligned with the organisation’s objectives and values, and having a strong understanding of what these are
* Working closely with various leaders across the organisation and having a full understanding of their business and training requirements
* Building relationships with 3rd party training providers
* Driving a culture of continuous professional development
* Work with operations to support the service development process and ensure appropriate L&D guidance
* Supporting a coaching culture within Soho House
* Monitoring and evaluating how effectively learning has been transferred to employees
* Measuring ROI
* Managing and delivering the weekly London Group Induction programme to ensure all new starters receive an “on brand” experience
* Supporting the sites to ensure a strong Site Induction and on-boarding training is delivered
* Supporting House Buddies and House Trainers to ensure that all on-job-training is consistent and in line with Soho House standards
* Facilitating training sessions using creative and innovative methods to ensure employee engagement
* Managing compliance training to ensure sites are in line with best practice legal requirements
* Providing on brand communications using various tools available
* Drive succession planning and talent management initiatives annually
* Monitor and analysing service standards and offering effective training and development solutions
* Constantly challenging and improving the L&D function in line with the business plan

Requirements

Essential:

* Experience working within the hospitality sector
* Proven people management skills
* Experience of creating and facilitating blended learning interventions
* Excellent presentation skills
* Strong communication, interpersonal and relationship building skills
* Strong influencing skills (Coaching & Mentoring)
* Team player - ready to pitch in and support not just the L&D team but the wider HR community

Desirable:

* CIPD or CTP qualified (or equivalent) or member of professional learning body
* Experience of managing and delivering professional skills programmes
* Fluent in more than one language
* Strong project management and organizational skills with the ability to manage multiple tasks/projects
* Experience of working across international environments

Benefits

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

* Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
* Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
* Learning & Development: An extensive range of internally and externally run courses are available for all employees.
* Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
* Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Apply on company site

Email me jobs relevant to my job search

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