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about 1 month ago
AB Hotels
Location: St Albans
Job type: Permanent
Sector: Leisure
Category: Hotel Receptionist Jobs
Lead Spa Receptionist Full Time Position – £23,500
Your role in our family:

 To oversee the day-to-day operation of the Spa Reception Team  As the Head Spa Receptionist, you will help lead a dedicated team that

engages with our guests throughout their experience with us  To provide our guests with first class hospitality, providing advice and

guidance on treatments, retail products and fitness classes; making

bookings and supporting the Spa Therapists in providing a truly luxurious

experience  Ensure all standards and procedures are being followed by the Spa

Reception Team  To assist in dealing with customer complaints in an effective and courteous

manner, providing solutions as quickly as possible  Provide information on hotel services and most importantly, make our

guests feel welcome and help them unwind  Ensure Spa charges are processed diligently to guests’ accounts, invoices are accurate and all guest transactions are fulfilled in a very timely manner  So much more!

What would make you the perfect fit?

 Min of 2 years previous experience working within a professional Spa

environment  To be flexible in attitude, approach and in working hours  To be open to feedback and have the potential to grow  Can manage responsibilities and effectively prioritise and manage a multi-

faceted and changing workload  To be enthusiastic, positive and dynamic to drive the business forward

The Best Bit:

• Wide range of training and development opportunities • Free staff meals and parking

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• Discounted food and beverage, accommodation and spa within the AB Hotels
Group • 28 days holiday and 1 extra holiday day on your birthday • And much much more!

Sopwell House introduces Cottonmill, the first private members’ spa designed to be woven into the fabric of a better life.

A career at Sopwell House is as rewarding as you make it; it takes all kinds of

people to make an exceptional spa run seamlessly and harmoniously.

If this sounds like your dream job, we would love to hear from you!

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All applicants must have the right to live and work in the UK

Please be advised that if you have not received a response within 14 days, please

assume that your application has not been successful on this occasion.

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