about 1 month ago
Lead Spa Receptionist Full Time Position – £23,500
Your role in our family:
To oversee the day-to-day operation of the Spa Reception Team As the Head Spa Receptionist, you will help lead a dedicated team that
engages with our guests throughout their experience with us To provide our guests with first class hospitality, providing advice and
guidance on treatments, retail products and fitness classes; making
bookings and supporting the Spa Therapists in providing a truly luxurious
experience Ensure all standards and procedures are being followed by the Spa
Reception Team To assist in dealing with customer complaints in an effective and courteous
manner, providing solutions as quickly as possible Provide information on hotel services and most importantly, make our
guests feel welcome and help them unwind Ensure Spa charges are processed diligently to guests’ accounts, invoices are accurate and all guest transactions are fulfilled in a very timely manner So much more!
What would make you the perfect fit?
Min of 2 years previous experience working within a professional Spa
environment To be flexible in attitude, approach and in working hours To be open to feedback and have the potential to grow Can manage responsibilities and effectively prioritise and manage a multi-
faceted and changing workload To be enthusiastic, positive and dynamic to drive the business forward
The Best Bit:
• Wide range of training and development opportunities • Free staff meals and parking
• Discounted food and beverage, accommodation and spa within the AB Hotels
Group • 28 days holiday and 1 extra holiday day on your birthday • And much much more!
Sopwell House introduces Cottonmill, the first private members’ spa designed to be woven into the fabric of a better life.
A career at Sopwell House is as rewarding as you make it; it takes all kinds of
people to make an exceptional spa run seamlessly and harmoniously.
If this sounds like your dream job, we would love to hear from you!
All applicants must have the right to live and work in the UK
Please be advised that if you have not received a response within 14 days, please
assume that your application has not been successful on this occasion.