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4 months ago
AB Hotels
Location: St Albans
Job type: Permanent
Sector: Leisure
Category: Hotel Receptionist Jobs
Lead Spa Receptionist Full Time Position – £23,500
Your role in our family:

 To oversee the day-to-day operation of the Spa Reception Team  As the Head Spa Receptionist, you will help lead a dedicated team that

engages with our guests throughout their experience with us  To provide our guests with first class hospitality, providing advice and

guidance on treatments, retail products and fitness classes; making

bookings and supporting the Spa Therapists in providing a truly luxurious

experience  Ensure all standards and procedures are being followed by the Spa

Reception Team  To assist in dealing with customer complaints in an effective and courteous

manner, providing solutions as quickly as possible  Provide information on hotel services and most importantly, make our

guests feel welcome and help them unwind  Ensure Spa charges are processed diligently to guests’ accounts, invoices are accurate and all guest transactions are fulfilled in a very timely manner  So much more!

What would make you the perfect fit?

 Min of 2 years previous experience working within a professional Spa

environment  To be flexible in attitude, approach and in working hours  To be open to feedback and have the potential to grow  Can manage responsibilities and effectively prioritise and manage a multi-

faceted and changing workload  To be enthusiastic, positive and dynamic to drive the business forward

The Best Bit:

• Wide range of training and development opportunities • Free staff meals and parking


• Discounted food and beverage, accommodation and spa within the AB Hotels
Group • 28 days holiday and 1 extra holiday day on your birthday • And much much more!

Sopwell House introduces Cottonmill, the first private members’ spa designed to be woven into the fabric of a better life.

A career at Sopwell House is as rewarding as you make it; it takes all kinds of

people to make an exceptional spa run seamlessly and harmoniously.

If this sounds like your dream job, we would love to hear from you!


All applicants must have the right to live and work in the UK

Please be advised that if you have not received a response within 14 days, please

assume that your application has not been successful on this occasion.


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