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10 months ago
Hotel Cafe Royal
Location: London
Job type: Permanent
Sector: Restaurant
Category: Hotel Receptionist Jobs
This is an exciting and varied role in which you will be rotated around as a Host/Hostess in our restaurant Laurent at Café Royal as well as taking restaurant reservations in our F&B office.

You’ll be on hand to welcome, sit & farewell guests, deal with queries, process reservations & payments, provide information and organise table plans. In between, you will also assist with clearing tables, neatening furniture and any other duties as required. Most importantly you’re there to see beyond the obvious and to ensure that all guests if near or far are personally attended and to create an exceptional first and last impression during their time in our premises.

Your Profile:

* A natural elegance and passion for providing a luxurious level of service that is personalised, confident and calm, whilst adding a touch of theatre to the guest’s experience

* A background in a similar role, ideally gained within luxury 4 or 5 star hotel or other high end restaurant

* Your communication skills will be exceptional with the confidence to build strong working relationships and connect with guests visiting us from all over the world - fluent level of spoken and written English is essential and another language is advantageous

* Naturally, your grooming and personal presentation should be immaculate

* Flexibility to work early mornings, evenings and weekend shifts is essential

* Working knowledge of system such as Quadranet or Open Table is highly desirable

Your benefits:

* On duty meal

* Uniform provided & laundered

* Fantastic training & development opportunities

* Recognition rewards, employee referral scheme, colleague football tea

* Discounted room rates and F&B, as well as other lifestyle discounts

* Be part of an exciting, up and coming brand in the industry – already a member of ‘Leading Hotels of the World

Unfortunately due to the volume of applications, we are unable to contact unsuccessful candidates.

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