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about 1 year ago
Marriott Hotels
Location: London
Job type: Permanent
Sector: Restaurant
Category: Waiting Staff Jobs
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Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

As part of
our B&F team, you will be expected to deliver outstanding customer service
whilst following our service standards and promoting our brand passion points:
music, design, fashion and Fuel. This role will be at the core of our
department mainly working within our In Room Dining and Events teams, however
flexibility is key to this role as it will involve working in various B&F
areas within the hotel.

In Room
Dining

* ·
Serving
food and beverages to guests following service standards.
* ·
Maintaining
a high standard of communication between kitchen team to ensure food is
delivered in a timely matter.
* ·
Ensuring
guest satisfaction and all their needs are met, and orders are delivered
accurately.
* ·
Following
correct billing procedures.
* ·
General
cleaning duties and any other tasks relevant to the department.

Events

* ·
Set
up and preparation of events in various F&B outlets, including meeting
spaces, bar and guest rooms.
* ·
Serving
guests food and beverages following service standards.
* ·
Ensuring
guest satisfaction and adapting to requests from guests when required.
* ·
Following
correct billing procedures.
* ·
Cleaning
and breakdown of event spaces and any other tasks relevant to the department.

The Ideal candidate should be friendly and
approachable and have a passion within the hospitality industry. They should be
organised and have a high attention to detail. Experience of working in a
similar or 5* venue is required and knowledge of food, wine and beverage is preferred.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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