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15 days ago
only 12 days until close

Housekeeping Supervisor


Principal
Location: Cheshire
Job type: Permanent
Sector: Housekeeping and Laundry
Category: Housekeeper Jobs
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De Vere Cranage Estate

Our Mission here is to put Heart and Soul into every hospitality moment and we are very excited as we look forward to our re-opening and for colleagues to join us on our journey to deliver on our mission once again! Most importantly we are dedicated to support you and help you grow amidst a talented management team.

Cranage Estate is a popular and busy hotel hosting high profile conference and banqueting events and many weddings each year. This means we offer great career opportunities at across all our hotel departments including kitchen, restaurant, bar, housekeeping, reception, front of house, maintenance and more. We're proud of our collaborative and supportive team culture here at Cranage Estate. So whether we're hosting colleague and family fun days, colleague BBQs, Pizza Days and even Hot Chocolate themed departmental meetings, we make our colleagues feel engaged and supported and respect every contribution made by colleagues through our reward and recognition schemes.

Housekeeping Supervisor

What is the main purpose of the role?

Your responsibilities include assisting the Head Housekeeper in the management, preparation, set up and service of the Hotel (including Health & Safety and COSHH procedures) through maintaining and improving the standards and quality of service.
You will clean and service bedrooms and public areas as required and assist with counting and logging laundry and raising collection sheets for the Laundry company.

You will support the Head Housekeeper in delegating tasks, motivating the team, identifying training needs and assisting in their on going personal development.

You will be expected to handle all guest needs, enquiries, Lost Property enquiries, requests and complaints where appropriate in a prompt and efficient manner.

The ideal candidate

We are looking for someone that has previous experience as a supervisor in a guest facing role within hotels. Ideally this would have been in a front facing 5 star luxury environment.
To be successful in this role, you will have an eye for detail and be meticulous in your work, leading by example.

Benefits:

* A competitive salary

* 31 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)

* Hotel based incentive and recognition schemes

* Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring

* Discounted accommodation with competitive colleague rates at our other hotels

* Long service awards which increase with length of service

* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

* Financial rewards for delivering sensational service

* Free meals on duty

* Free uniform provided

In May 2018 the data laws changed for the better. This means you have better control of your own data and how it's used. We want to reassure you that we treat your details carefully and your data with the utmost respect. So we've updated our Privacy Policy to reflect how we collect, protect and handle your personal information.

Please take a look.
De Vere Cranage Estate

Our Mission here is to put Heart and Soul into every hospitality moment and we are very excited as we look forward to our re-opening and for colleagues to join us on our journey to deliver on our mission once again! Most importantly we are dedicated to support you and help you grow amidst a talented management team.

Cranage Estate is a popular and busy hotel hosting high profile conference and banqueting events and many weddings each year. This means we offer great career opportunities at across all our hotel departments including kitchen, restaurant, bar, housekeeping, reception, front of house, maintenance and more. We're proud of our collaborative and supportive team culture here at Cranage Estate. So whether we're hosting colleague and family fun days, colleague BBQs, Pizza Days and even Hot Chocolate themed departmental meetings, we make our colleagues feel engaged and supported and respect every contribution made by colleagues through our reward and recognition schemes.

Housekeeping Supervisor

What is the main purpose of the role?

Your responsibilities include assisting the Head Housekeeper in the management, preparation, set up and service of the Hotel (including Health & Safety and COSHH procedures) through maintaining and improving the standards and quality of service.
You will clean and service bedrooms and public areas as required and assist with counting and logging laundry and raising collection sheets for the Laundry company.

You will support the Head Housekeeper in delegating tasks, motivating the team, identifying training needs and assisting in their on going personal development.

You will be expected to handle all guest needs, enquiries, Lost Property enquiries, requests and complaints where appropriate in a prompt and efficient manner.

The ideal candidate

We are looking for someone that has previous experience as a supervisor in a guest facing role within hotels. Ideally this would have been in a front facing 5 star luxury environment.
To be successful in this role, you will have an eye for detail and be meticulous in your work, leading by example.

Benefits:

* A competitive salary

* 31 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)

* Hotel based incentive and recognition schemes

* Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring

* Discounted accommodation with competitive colleague rates at our other hotels

* Long service awards which increase with length of service

* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

* Financial rewards for delivering sensational service

* Free meals on duty

* Free uniform provided

In May 2018 the data laws changed for the better. This means you have better control of your own data and how it's used. We want to reassure you that we treat your details carefully and your data with the utmost respect. So we've updated our Privacy Policy to reflect how we collect, protect and handle your personal information.

Please take a look.
Apply on company site

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