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8 days ago
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Housekeeping Supervisor


Valor Hospitality
Location: UK
Job type: Permanent
Sector: Housekeeping and Laundry
Category: Housekeeper Jobs
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POSITION PROFILE:
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest
satisfaction, protection of assets and minimal expenses.
ESSENTIAL JOB FUNCTION:
 Supervise the housekeeping staff; providing open communications, training, coach and counsel and provide
performance feedback to ensure maximum efficiency.
 Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure
compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to
achieve a high level of cleanliness and guest satisfaction.
 Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the
housekeeping operation.
 Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available
while controlling expenses.
 Respond to guest requests, concerns and problems to ensure guest satisfaction.
 Log items into the Lost and Found and answer inquires to maintain controls and ensure guestsatisfaction.
 Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company
assets.
 May assist the evening staff in the performance of duties to include: cleaning of lobby, turndown service, trash
removal.
 Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force
assignments.
POSITION PROFILE:
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest
satisfaction, protection of assets and minimal expenses.
ESSENTIAL JOB FUNCTION:
 Supervise the housekeeping staff; providing open communications, training, coach and counsel and provide
performance feedback to ensure maximum efficiency.
 Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure
compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to
achieve a high level of cleanliness and guest satisfaction.
 Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the
housekeeping operation.
 Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available
while controlling expenses.
 Respond to guest requests, concerns and problems to ensure guest satisfaction.
 Log items into the Lost and Found and answer inquires to maintain controls and ensure guestsatisfaction.
 Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company
assets.
 May assist the evening staff in the performance of duties to include: cleaning of lobby, turndown service, trash
removal.
 Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force
assignments.
Apply on company site

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