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3 months ago
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Housekeeping Supervisor


Marriott Hotels
Location: Warwickshire
Job type: Permanent
Sector: Housekeeping and Laundry
Category: Housekeeper Jobs
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An exciting opportunity to start your career journey with Marriott Hotel's. Come and join our Housekeeping team at the four star Marriott Forest of Arden and develop your career while providing a professional and energetic service to our members and hotel guests.

In return the Forest of Arden offers its associates a competitive salary, gym membership, staff meals, car parking and generous global hotel discounts for you, your friends and family.

The Forest of Arden is part of an exclusive collection of Marriott country clubs and is located in the heart of the West Midlands, located between Solihull and Coventry with easy access to the M6, M42 and M40 and just four miles from Birmingham NEC, Airport and International Train Station.

The Forest of Arden is the perfect location for business and leisure and has a focus on culinary excellence with our AA Rosette-awarded restaurant, Cast Iron Bar and Grill. Marriott International is the worlds’ largest hotel company and provides associates with extensive, ongoing training and development for long term career opportunities.

This elegant Marriott Hotel is one of the top UK Leisure destinations with two golf courses including our championship Arden course and a driving range and the Golf academy. The Forest of Arden also offers outdoor tennis courts, a fully equipped fitness centre and our relaxing Cedarwood Spa with 8 treatment rooms

As a Housekeeping Supervisor you will be responsible for inspecting guest rooms and public areas after being cleaned by the Housekeeping team to ensure the Marriott quality standards are met. You will be responsible for running sold room reports, verifying room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. You will also have to assist Housekeeping management in managing daily activities. You will have to act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. You will be a go to point for documenting and resolving issues with discrepant rooms with the Front Desk department. Prepare, distribute, and communicate changes in assignment sheets/workboards. As a supervisor within the Housekeeping team you will need to communicate issues to the next shift ensuring all associates have the correct information. Complete required paperwork and assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees. You will also have to assist Housekeepers with daily cleaning duties in order to meet targets to ensure rooms are ready for guest arrivals.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Start Your Journey With Us

An exciting opportunity to start your career journey with Marriott Hotel's. Come and join our Housekeeping team at the four star Marriott Forest of Arden and develop your career while providing a professional and energetic service to our members and hotel guests.

In return the Forest of Arden offers its associates a competitive salary, gym membership, staff meals, car parking and generous global hotel discounts for you, your friends and family.

The Forest of Arden is part of an exclusive collection of Marriott country clubs and is located in the heart of the West Midlands, located between Solihull and Coventry with easy access to the M6, M42 and M40 and just four miles from Birmingham NEC, Airport and International Train Station.

The Forest of Arden is the perfect location for business and leisure and has a focus on culinary excellence with our AA Rosette-awarded restaurant, Cast Iron Bar and Grill. Marriott International is the worlds’ largest hotel company and provides associates with extensive, ongoing training and development for long term career opportunities.

This elegant Marriott Hotel is one of the top UK Leisure destinations with two golf courses including our championship Arden course and a driving range and the Golf academy. The Forest of Arden also offers outdoor tennis courts, a fully equipped fitness centre and our relaxing Cedarwood Spa with 8 treatment rooms

As a Housekeeping Supervisor you will be responsible for inspecting guest rooms and public areas after being cleaned by the Housekeeping team to ensure the Marriott quality standards are met. You will be responsible for running sold room reports, verifying room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. You will also have to assist Housekeeping management in managing daily activities. You will have to act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. You will be a go to point for documenting and resolving issues with discrepant rooms with the Front Desk department. Prepare, distribute, and communicate changes in assignment sheets/workboards. As a supervisor within the Housekeeping team you will need to communicate issues to the next shift ensuring all associates have the correct information. Complete required paperwork and assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees. You will also have to assist Housekeepers with daily cleaning duties in order to meet targets to ensure rooms are ready for guest arrivals.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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