Housekeeping Porter

Explore

Rosewood Castiglion del Bosco is the bucolic Italian resort located in Montalcino, Tuscany. Founded by Massimo and Chiara Ferragamo, the resort is set within one of the oldest and best-preserved estates in Italy and located in the heart of Val d’Orcia, a UNESCO World Heritage Site.

Rosewood Hotels and Resorts operates a distinctive collection of 28 iconic hotels and resorts in 16 countries around the world. Guided by our A Sense of Place® philosophy, each property offers residential-style luxury, intuitive service, and a distinct character inspired by the culture, history, geography, and community of its locale.

Imagine

We are recruiting for a part time Housekeeping Porter position to join the team at Rosewood Castiglion del Bosco for the 2021 opening season.

As Housekeeping Porter, you will be appointed to the accomplishment of activities and daily operations to ensure the uppermost level of excellence in guest suites, villas, and all public areas.

You will build and nurture relationships with your team to ensure they provide an engaging, intuitive, and refined service to our residents and guests.

Relationship Hospitality

We believe that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities. We do this by recognizing and valuing each other on a personal level, understanding individuality and respecting differences. We recognize our guests’ individual needs, engage them with warm and genuine service, delivered with passion and dedication on a day-by-day basis.

Job Description

Essential duties and responsibilities

* Service assigned guest suites, villas and public areas following the Company standards at a superior level.

* Use correct cleaning chemicals for designated surfaces, according to the hotel regulations and requirements.

* Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.

* Exhibit a friendly, caring, and courteous manner when dealing with guests, staff, and fellow employees.

* Assure that all relevant information and special requests are communicated to the direct supervisor and within the team.

Job Requirements

* Be known for being honest, reliable, confidential, and trustworthy.

* Ensure guest and employee privacy and security by respecting confidential information

* Carry out any reasonable requests made by the manager and other members of the management team in a timely manner.

* Be proactive, ask questions, and be responsible for the action or lack of action.

Being part of the Rosewood team means that learning and development opportunities are available and with the hotel being a key part of Rosewood’s global expansion plans, this role could be a steppingstone to exciting international career opportunities.