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Congratulations you have applied for a role that requires you to complete your application on the Rosewood Hotels website.
18 days ago
only 25 days until close
About Rosewood São Paulo
Rosewood São Paulo will feature 151 guestrooms and 122 owners' suites, which will be situated within a vertical park created by Nouvel. Two restaurants, including one located on a veranda overlooking the lush hotel gardens, will be complemented by a bar and a caviar lounge. Recreational facilities will include two swimming pools (one rooftop pool and one set amongst the landscaped grounds) and a large spa with six treatment rooms and fitness area. Hotel guests will also be able to access an adjoining music studio, a screening room and high-end retail stores within the development.
Joining Rosewood Hotels and Resorts is not just joining a company, but a culture. We create enriching environments where one is inspired to look at life as a living canvas of limitless possibilities. We welcome you to explore and discover a new journey with Rosewood. Rosewood Hotels and Resorts’ foundation is its commitment to “Relationship Hospitality” – a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which its hotels operate. By doing so, Rosewood Hotel Group strives to become the industry leader in delivering the true meaning of hospitality.
Essential Duties and Responsibilities
* Direct and oversee the daily operation of the Housekeeping, ensure effective communication for operational issues
* Constantly perform inspections to ensure the overall standards of cleanliness and maintenance of guestrooms, public areas and back-of-the-house areas, in adhering to hotel guidelines and brand service standards
* Demonstrate financial acumen and prepare forecasts, monitor daily reports and control the expenses per the department budget without sacrificing the quality of services
* Strive for service excellence by incorporating guest satisfaction as a component of departmental meetings with a focus on continuous improvement
* Foster and maintain strong, positive and supportive relationships with Front Office through effective communication and collaboration
* Evaluate staffing levels in accordance with business demand, provide recommendations for adjustments when needed
* Monitor and manage team performance by providing supervision and professional development, counselling and coaching
About Rosewood São Paulo
Rosewood São Paulo will feature 151 guestrooms and 122 owners' suites, which will be situated within a vertical park created by Nouvel. Two restaurants, including one located on a veranda overlooking the lush hotel gardens, will be complemented by a bar and a caviar lounge. Recreational facilities will include two swimming pools (one rooftop pool and one set amongst the landscaped grounds) and a large spa with six treatment rooms and fitness area. Hotel guests will also be able to access an adjoining music studio, a screening room and high-end retail stores within the development.
Joining Rosewood Hotels and Resorts is not just joining a company, but a culture. We create enriching environments where one is inspired to look at life as a living canvas of limitless possibilities. We welcome you to explore and discover a new journey with Rosewood. Rosewood Hotels and Resorts’ foundation is its commitment to “Relationship Hospitality” – a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which its hotels operate. By doing so, Rosewood Hotel Group strives to become the industry leader in delivering the true meaning of hospitality.
Essential Duties and Responsibilities
* Direct and oversee the daily operation of the Housekeeping, ensure effective communication for operational issues
* Constantly perform inspections to ensure the overall standards of cleanliness and maintenance of guestrooms, public areas and back-of-the-house areas, in adhering to hotel guidelines and brand service standards
* Demonstrate financial acumen and prepare forecasts, monitor daily reports and control the expenses per the department budget without sacrificing the quality of services
* Strive for service excellence by incorporating guest satisfaction as a component of departmental meetings with a focus on continuous improvement
* Foster and maintain strong, positive and supportive relationships with Front Office through effective communication and collaboration
* Evaluate staffing levels in accordance with business demand, provide recommendations for adjustments when needed
* Monitor and manage team performance by providing supervision and professional development, counselling and coaching
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