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about 1 month ago
Rocco Forte Hotels
Location: London
Job type: Permanent
Sector: Restaurant
Category: Hotel Receptionist Jobs
Brown's Hotel is London's first hotel. It opened its doors on Albemarle Street in 1837. Since then we have hosted famous guests from all walks of life. Located in Mayfair, we are just moments away from the famed Bond Street boutiques, Dover Street Market, The Royal Academy of Arts and many independent art galleries.

Host/Hostess - Beck at Brown's Restaurant

The Role

As Host/Hostess you will support the Restaurant Manager to deliver flawless service for our guests ensuring that exceptional standards are maintained at all times and are in keeping with a five star luxury hotel. You will be the first impression for our discerning guests, and so your presentation must be impeccable, your appearance must be perfect and you must be highly sympathetic to all our guest's needs and requirements. You must be an excellent communicator, have outstanding planning and organisational skills, be highly confident and have a great memory for faces and names so that every guest feels special and important. You will be highly efficient and have a great eye for detail, being unassuming and faultless in your service delivery. You will be disciplined, adaptable and always work in a timely manner ensuring our reputation is maintained. You will thrive in a high-pressured and dynamic environment ensuring a consistently high level of productivity paying particular to, and being able to act on, body language and understated guest comments to ensure our existing guests are entirely satisfied.

Why should you apply?

At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers. We also like giving our Team Members the very best benefits such as discounted rates at any of our 5 star properties from just £25/ €36 per night, a 50% discount in all of our F&B outlets, discounts across some of our Rocco Forte Spas and many more…to view the full list of benefits please visit the ‘Future with Forte’ page on our Careers site.

So if you're a Host/Hostess looking to grow your career within a stunning restaurant in Mayfair, we want to hear from you!

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