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about 1 year ago
Landmark London Hotel
Salary: Competitive salary Plus Commission
Location: London
Job type: Permanent
Sector: Front of House
Category: Hotel Receptionist Jobs

The Landmark London is recruiting for a Host/-ess.

Are you passionate about world class service and you would like to start or continue your career in one of the Leading Hotels of the World?

To thank you for your hard work and loyalty, some of the excellent benefits you will enjoy are:

Competitive salary + service charge

28 days paid holiday, including bank holidays (Increased holiday entitlement with length of service)

• Uniform and free dry cleaning for uniforms

• Free meals whilst on duty

• Health checks and life assurance cover - death in service scheme

• Long service awards

• 50% discount in our outlets (including sister properties)

• Discounted Accommodation as well as Spa Treatments for team members and their friends & family (including sister properties)

• Recommend a Friend scheme

• Season ticket loan and cycle to work scheme

• Discretionary Hotel Sick Pay after 6 months of service

• Employee Assistance Programme

• Annual Staff Party / GEM Recognition Scheme

• Landmark Development Academy & Sponsorship towards college course fees - conditions apply

• The Landmark Choir


We are currently looking for a passionate Host/-ess, to join our Food and Beverage. This is a fantastic opportunity to join a friendly and welcoming team on a permanent basis, and help us to consistently deliver memorable moments and five star service to our guests and each other.

At The Landmark London, our purpose is to enrich the journeys of our people and our guests and as a Host/-ess, your main duties will include:

• To be the first point of contact to our guests and welcome them to the restaurant.

• To coordinate the bookings to ensure a smooth flow of the service.

• To take bookings by telephone, email and face-to-face precisely and in a timely manner.

• To deliver an outstanding service consistently.

• To escort the guests to their tables and present the menu.

As a Host/-ess, you will be required to work 40 hours per week, on a shift rota.


The ideal candidate for this position as Host/-ess will demonstrate the following company values:

• Respect – I will treat others as I would like to be treated

• Integrity – I will deliver what I promise to deliver

• Continuous Improvement – I will actively seek out opportunities for improvement and take action

• Fun – I will bring positive energy to support a happy environment

• Team Work – I will effectively cooperate with team members in order to achieve shared goals together.


The Landmark London is a proud member of the Leading Hotels of the World and has recently been recognised as Hotel of the Year 2019-20 by AA and one of the Sunday Times top 10 Best Companies to work for in the UK in 2019.

The Landmark London is a three-time winner of ‘Visit London's Best Hotel in London’ award and currently has been awarded with Platinum status in the ‘Investors in People’ accreditation.

We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.



Competitive salary
Plus Commission


Full Time


Minimum 1


of experience


222 Marylebone Rd, Marylebone, London NW1 6JH, UK





required skills

Fast-Paced Experience

Experience with POS System

Customer Service


By applying you confirm you have these skills.


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