Host/ess

Designed by David Collins Studio, Massimo Restaurant features Italian food created with passion and flare, inspired by and infused with bold Neapolitan and southern Italian flavours, under the guidance of Head Chef Andrea Cirino, formerly of Locanda Locatelli. We are currently seeking a Host/ess to join our expanding Massimo team. Scope and Purpose As the Host/ess, you will have the privilege of meeting and greeting the guests in such a way so as to leave a lasting impression. The role is challenging and diverse from answering the phone to presenting and finalising the guest’s bills. Other duties include handling special requests, making last minute bookings, presenting and preparing menus and assisting other colleagues to ensure the seamless service of the restaurant as required. Entry Requirements We are looking for individuals that understand what it takes to be the best and preferably with proven success in a similar environment. We are seeking a team player, who is keen to learn with a desire to excel, and has outstanding interpersonal and communication. Other skills that will need to be demonstrated include:
 Previous experience as a host/ess from within a 5* hotel or similar

fine-dining establishment
 Exceptional customer care skills
 Empathy for your colleagues
 Ability to work under pressure
 Pride and attention to detail in your work
 The finest personal presentation
 Distinctive, professional and warm personality
 Confidence & professionalism in dealing with high profile clients About Corinthia: Corinthia Hotel London combines contemporary flair with traditional grandeur. The hotel features 294 beautiful bedrooms, including 7 stunning penthouse suites, 24-hour flexible check-in/check-out, and some of the most interesting food and beverage destinations in London. London’s most exciting luxury 5* hotel opened its doors in spring 2011 and offers exceptional opportunities for individuals who are professional

craftspeople in their chosen career and we are seeking this pivotal role within our expanding Northall team. Providing individual service with precision and empathy for our guests you will be the heart and soul of this iconic 21st Century Grand Hotel. Our culture is strong, vibrant and distinctive. Our talent development opportunities are excellent and ongoing as our company and brand evolves. Benefits include:
 20 paid holidays per annum (plus bank/public holidays)
 Complimentary dry cleaning of business attire/uniform
 Discounted Salon, Spa, Food and Beverage and accommodation rates –

in London and across our the Corinthia Hotel International portfolio
 Complimentary meals on duty
 Professional learning and development programs
 Intra & intercompany transfer opportunities (subject to service & performance)
 Stakeholder pension entitlement
 Season ticket loan
 Childcare voucher scheme

Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.