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10 days ago
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Head Spa Therapist ** New Opening ** The Westin London City Hotel and Residences


Redefine BDL
Location: London
Job type: Permanent
Sector: Leisure
Category: Spa, Golf and Fitness staff Jobs
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Do you want to join a Top 30 Best Places to Work in Hospitality? Do you want to work in an industry that offers SO many different career paths? Do you want to express yourself? Do you want flexibility? Do you want to feel safe at work? Do you want to be part of a company that takes sustainability and the environment seriously? Do you want to work for a company that truly values diversity and inclusion? You answered YES to all of these questions, right? So get applying for this opportunity!

At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of?Head Spa Therapist has become available at The Westin London. Reporting into the Spa Operations Manager, the successful candidate will be responsible for supervising the efficiency of all Spa Therapists who work either full time or on a casual basis for the Heavenly Spa. They must be able to carry out a full range of treatments to clients (male and female) to the standard required by the Spa Director. They will contribute to all training needs, retail matters and operational aspects of the therapists within the Spa. While always leading by example.

What Are We Looking For?

We are looking for someone who:

* Has extensive knowledge of spa services and spa operating procedures.

* Has strong customer and associate relations skills.

* Has excellent understanding of the health, well-being and beauty sector especially skin and massage services.

* Has good training skills and will be able to train all Spa Therapists to carry out treatments to a high standard.

* Will lead by example with strong retail sales and client care.

* Preferably has four years’ experience at a luxury resort, hotel or health facility at five-star level.

* NVQ Level 3 or higher in Beauty Therapy or equivalent is desirable.

N.B. This is a permanent role, scheduled to start at the end of August 2021.

Where Will You Be Working?

The Westin London City Hotel & Residences will be a key part of the redevelopment of the former Queensbridge House site, as well as an independently operated destination restaurant. The site stretches from Queenhithe Dock – the oldest in London – and runs north to south, bridging across Upper Thames Street and giving it a prominent position over one of the primary arterial routes through the City of London. Highly visible from the South Bank, the hotel will also benefit from panoramic views over the River Thames and will complete the northern riverbank walkway between the Tower of London and Millennium Bridge.

The hotel will be the first under Marriott’s Westin brand in the UK. The hotel’s 222 guest rooms, including 10 suites and Presidential Suite, are designed to offer guests a nature-inspired respite in the centre of a bustling city, expertly balancing a calming palette of natural colours with contrasting tones, textures and materials. The development also includes a fitness and leisure suite, conference facilities, plus a restaurant and wine bar with spectacular views over the River Thames.

The hotel will feature an indoor swimming pool, idyllic 375m² spa and WestinWORKOUT® fitness studio with state-of-the-art TRX® exercise equipment. In addition, 830m² of ultra-modern meeting and event space will be available, including a Junior Ballroom and four meeting rooms, as well as a 24-hour business centre.

What's In It For You?

People love to work with RBH because…

* We focus on health, wellbeing and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes – to keep you motivated

* Money off high street retailers – hundreds of savings to be had

* Flexible working arrangements because we know your life comes first

* Free meals on duty?(this could easily equate to over £1000 per year saving to you *based on full time hours)

* Pension – as it’s important to save for a later date

* Flexible pay with Wagestream – a financial wellbeing benefit that allows you to access your pay as you earn it

* Training programmes – we want you to be the best you can be

* Tips – a bit extra is always handy

* Cycle to Work Scheme – huge savings on buying a new bike

* Refer a Friend Scheme – just by putting a good word in for a mate will earn you extra cash

The Bigger Picture

RBH is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

#LifeatRBH
Do you want to join a Top 30 Best Places to Work in Hospitality? Do you want to work in an industry that offers SO many different career paths? Do you want to express yourself? Do you want flexibility? Do you want to feel safe at work? Do you want to be part of a company that takes sustainability and the environment seriously? Do you want to work for a company that truly values diversity and inclusion? You answered YES to all of these questions, right? So get applying for this opportunity!

At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of?Head Spa Therapist has become available at The Westin London. Reporting into the Spa Operations Manager, the successful candidate will be responsible for supervising the efficiency of all Spa Therapists who work either full time or on a casual basis for the Heavenly Spa. They must be able to carry out a full range of treatments to clients (male and female) to the standard required by the Spa Director. They will contribute to all training needs, retail matters and operational aspects of the therapists within the Spa. While always leading by example.

What Are We Looking For?

We are looking for someone who:

* Has extensive knowledge of spa services and spa operating procedures.

* Has strong customer and associate relations skills.

* Has excellent understanding of the health, well-being and beauty sector especially skin and massage services.

* Has good training skills and will be able to train all Spa Therapists to carry out treatments to a high standard.

* Will lead by example with strong retail sales and client care.

* Preferably has four years’ experience at a luxury resort, hotel or health facility at five-star level.

* NVQ Level 3 or higher in Beauty Therapy or equivalent is desirable.

N.B. This is a permanent role, scheduled to start at the end of August 2021.

Where Will You Be Working?

The Westin London City Hotel & Residences will be a key part of the redevelopment of the former Queensbridge House site, as well as an independently operated destination restaurant. The site stretches from Queenhithe Dock – the oldest in London – and runs north to south, bridging across Upper Thames Street and giving it a prominent position over one of the primary arterial routes through the City of London. Highly visible from the South Bank, the hotel will also benefit from panoramic views over the River Thames and will complete the northern riverbank walkway between the Tower of London and Millennium Bridge.

The hotel will be the first under Marriott’s Westin brand in the UK. The hotel’s 222 guest rooms, including 10 suites and Presidential Suite, are designed to offer guests a nature-inspired respite in the centre of a bustling city, expertly balancing a calming palette of natural colours with contrasting tones, textures and materials. The development also includes a fitness and leisure suite, conference facilities, plus a restaurant and wine bar with spectacular views over the River Thames.

The hotel will feature an indoor swimming pool, idyllic 375m² spa and WestinWORKOUT® fitness studio with state-of-the-art TRX® exercise equipment. In addition, 830m² of ultra-modern meeting and event space will be available, including a Junior Ballroom and four meeting rooms, as well as a 24-hour business centre.

What's In It For You?

People love to work with RBH because…

* We focus on health, wellbeing and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes – to keep you motivated

* Money off high street retailers – hundreds of savings to be had

* Flexible working arrangements because we know your life comes first

* Free meals on duty?(this could easily equate to over £1000 per year saving to you *based on full time hours)

* Pension – as it’s important to save for a later date

* Flexible pay with Wagestream – a financial wellbeing benefit that allows you to access your pay as you earn it

* Training programmes – we want you to be the best you can be

* Tips – a bit extra is always handy

* Cycle to Work Scheme – huge savings on buying a new bike

* Refer a Friend Scheme – just by putting a good word in for a mate will earn you extra cash

The Bigger Picture

RBH is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

#LifeatRBH
Apply on company site

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