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Guest Services Supervisor


Valor Hospitality
Location: UK
Job type: Permanent
Sector: Front of House
Category: Waiting Staff Jobs
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You

You will never falter on striving for exceptional quality and standards. You will understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You will be methodical and have high expectations of yourself and others. You will demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

The Role

As ‘Guest Services Supervisor’ you will be on the front line, delivering on our mission!

You will be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

What’s in a day’s work?

* Top quality Customer service

* First point of contact for our guests

* Work effectively with the team and other departments

* Supervising and training the team

* Checking guest in and out, processing payments

* Good knowledge of the hotel facilities and services we offer

* Maximizing revenue through upsells and room sales

* Administration and Technology savvy

* Available to work when the team and customer needs you
You

You will never falter on striving for exceptional quality and standards. You will understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You will be methodical and have high expectations of yourself and others. You will demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

The Role

As ‘Guest Services Supervisor’ you will be on the front line, delivering on our mission!

You will be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

What’s in a day’s work?

* Top quality Customer service

* First point of contact for our guests

* Work effectively with the team and other departments

* Supervising and training the team

* Checking guest in and out, processing payments

* Good knowledge of the hotel facilities and services we offer

* Maximizing revenue through upsells and room sales

* Administration and Technology savvy

* Available to work when the team and customer needs you
Apply on company site

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