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21 days ago
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Guest Service Manager


Redefine BDL
Location: Cheltenham
Job type: Permanent
Sector: Kitchen and Catering
Category: General Manager Jobs
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At Holiday Inn Express Cheltenham we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Guest Service Manager has become available at Holiday Inn Express Cheltenham. Reporting into the Deputy General Manager, you will assist in the smooth operation of the hotel ensuring high levels of customer service and maximum profitability as well as working with a team of great individuals. The successful applicant for this role will be able to display great leadership skills, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

With 138 spacious contemporary rooms, the Holiday Inn Express Cheltenham is the ideal base for business or leisure. Ideally located, just one minutes' walk from Cheltenham town centre, the Holiday Inn Express Hotel is the perfect place to stay. We are located directly opposite 'The Brewery Quarter' a new retail and leisure destination.

What's In It For You?

People love to work with RBH Management Hotels because…

* We focus on health, wellbeing and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first

* Free meals on duty

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience is preferable but full training is provided.

The Bigger Picture

Holiday Inn Express Cheltenham is managed by RBH Managent Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH Management we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
At Holiday Inn Express Cheltenham we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Guest Service Manager has become available at Holiday Inn Express Cheltenham. Reporting into the Deputy General Manager, you will assist in the smooth operation of the hotel ensuring high levels of customer service and maximum profitability as well as working with a team of great individuals. The successful applicant for this role will be able to display great leadership skills, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

With 138 spacious contemporary rooms, the Holiday Inn Express Cheltenham is the ideal base for business or leisure. Ideally located, just one minutes' walk from Cheltenham town centre, the Holiday Inn Express Hotel is the perfect place to stay. We are located directly opposite 'The Brewery Quarter' a new retail and leisure destination.

What's In It For You?

People love to work with RBH Management Hotels because…

* We focus on health, wellbeing and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first

* Free meals on duty

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience is preferable but full training is provided.

The Bigger Picture

Holiday Inn Express Cheltenham is managed by RBH Managent Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH Management we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
Apply on company site

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