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15 days ago
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Guest Service Assistant - Full Time 40hrs per week. Holiday Inn Express Manchester Airport, Manchester


Redefine BDL
Location: Manchester
Job type: Permanent
Sector: Business and Administration
Category: Waiting Staff Jobs
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At Holiday Inn Express Manchester Airport we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Guest Service Assistant has become available at Holiday Inn Express Manchester Airport. Reporting into the Guest Service Manager, you will be responsible for welcoming guests to the hotel at check in / out, assisting with all guest queries, making reservations, serving in the bar & restaurant, assisting with breakfast service, and most importantly ensuring all guests have a wonderful stay. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

Holiday Inn Express Manchester Airport, situated on Runger Lane just 1.9 miles from the Manchester Airport Terminals, Train / Metro / Bus Station. The hotel has 199 bedrooms and a busy bar and restaurant area. We pride ourselves on investing in our people and delivering outstanding customer service.

What's In It For You?

People love to work with RBH Hotels because…

* We focus on health, wellbeing and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first

* Free meals on duty

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of working in a busy hotel environment is preferable, but full training is provided.

The Bigger Picture

Holiday Inn Express Manchester Airport is managed by RBH Hospitality Management; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
At Holiday Inn Express Manchester Airport we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Guest Service Assistant has become available at Holiday Inn Express Manchester Airport. Reporting into the Guest Service Manager, you will be responsible for welcoming guests to the hotel at check in / out, assisting with all guest queries, making reservations, serving in the bar & restaurant, assisting with breakfast service, and most importantly ensuring all guests have a wonderful stay. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

Holiday Inn Express Manchester Airport, situated on Runger Lane just 1.9 miles from the Manchester Airport Terminals, Train / Metro / Bus Station. The hotel has 199 bedrooms and a busy bar and restaurant area. We pride ourselves on investing in our people and delivering outstanding customer service.

What's In It For You?

People love to work with RBH Hotels because…

* We focus on health, wellbeing and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first

* Free meals on duty

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of working in a busy hotel environment is preferable, but full training is provided.

The Bigger Picture

Holiday Inn Express Manchester Airport is managed by RBH Hospitality Management; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
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