about 1 month ago
At Holiday Inn Express, Middlesbrough we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
The position of Guest Service Assistant has become available at Holiday Inn Express, Middlesbrough. Reporting into the Guest Services Management Team, you will be responsible for ensuring all guests have an great experience including a warm welcome and friendly farewell. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.
Where Will You Be Working?
Holiday Inn Express Middlesbrough - Centre Square. Town centre Hotel located near The Cleveland Centre shopping centre and directly opposite Middlesbrough Centre Square and Middlesbrough Town Hall.
What's In It For You?
People love to work with RBH Management because…
* We focus on health, wellbeing and our communities
* Our people are truly engaged at work
* There's open, clear communication from the top
* We've got great career development opportunities
* There's a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
* Discounted hotel room rates for you AND your friends and family that will make you really popular!
* Incentive programmes
* Money off high street retailers
* Flexible working arrangements because we know your life comes first
* Free meals on duty
What Are We Looking For?
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of hotels and/or customer service is preferable but full training is provided.
The Bigger Picture
Holiday Inn Express, Middlesbrough is managed by RBH Management; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!