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5 months ago
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Guest Service Agent


Marriott Hotels
Location: London
Job type: Permanent
Sector: Front of House
Category: Waiting Staff Jobs
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At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

We would like to welcome you to the iconic Sheraton Grand London Park Lane Hotel, as our next Guest Service Agent.

As a Guest Service Agent at the Sheraton Grand London Park Lane Hotel, I am the face of the hotel and I am here to welcome and give a positive arrival and departure experience to the guests. It is my job to ensure that great memories are created for all our guests during their whole stay. While the guests will be spending their stay in and around the hotel, it is the personal interactions they will mostly remember and this is at the centre of my role.

I work within a team of associates that includes other Guest Service Agents, Lead Guest Service Agents and Assistant Managers Front Office. Collaboration with other departments is also key to getting things done swiftly for our guests; the key departments I work with are Engineering, Housekeeping, Guest Service and In Room Dining.

BENEFITS

Enjoy a variety of benefits including meals in our Staff Restaurants to laundry and dry cleaning service, childcare, optical, and dental plans to name a few… last but not least, discover the world thanks to our discounted hotel rates when travelling and staying in one of our Marriott Properties.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Start Your Journey With Us

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

We would like to welcome you to the iconic Sheraton Grand London Park Lane Hotel, as our next Guest Service Agent.

As a Guest Service Agent at the Sheraton Grand London Park Lane Hotel, I am the face of the hotel and I am here to welcome and give a positive arrival and departure experience to the guests. It is my job to ensure that great memories are created for all our guests during their whole stay. While the guests will be spending their stay in and around the hotel, it is the personal interactions they will mostly remember and this is at the centre of my role.

I work within a team of associates that includes other Guest Service Agents, Lead Guest Service Agents and Assistant Managers Front Office. Collaboration with other departments is also key to getting things done swiftly for our guests; the key departments I work with are Engineering, Housekeeping, Guest Service and In Room Dining.

BENEFITS

Enjoy a variety of benefits including meals in our Staff Restaurants to laundry and dry cleaning service, childcare, optical, and dental plans to name a few… last but not least, discover the world thanks to our discounted hotel rates when travelling and staying in one of our Marriott Properties.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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