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26 days ago
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Guest Relations Manager - Bloomsbury


Doyle Collection
Location: London
Job type: Permanent
Sector: Management
Category: General Manager Jobs
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Guest Relations Manager

London, London

Located in London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, London hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. London is the proud winner of 'Best Urban Hotel' in the 2017 Cond Naste Johansen's UK and Ireland Awards for Excellence.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are delighted that the Doyle Collection has been listed as one of the Best Large Workplaces by Great Place to Work for four years running; 2017, 2018, 2019 and again in 2020.

In the role of Guest Relations Manager you will be ambassador for the hotel and you will be passionate about delivering world class service to our guests. The ideal candidate will have experience in a similar role; excellent communication skills and a creative, hands-on management style.

The benefits of working with London

* Highly competitive market rate (plus service charge)

* 28 days of holiday including public holidays, increasing with length of service

* Company pension scheme

* In-house training team dedicated to your personal development and career progression

* Large range of Learning and Development across all levels and departments

* Free Life cover policy for you from your first day of employment

* Free meals on duty as well as breakfast to get to you started

* Staff summer parties, Christmas parties and regular team get together's

* Fun and interactive reward & recognition incentives

* A great working environment with a leading London reputation for al fresco dining

* Contribution PCR testing

* Refer a Friend Bonus Scheme

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
Guest Relations Manager

London, London

Located in London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, London hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. London is the proud winner of 'Best Urban Hotel' in the 2017 Cond Naste Johansen's UK and Ireland Awards for Excellence.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are delighted that the Doyle Collection has been listed as one of the Best Large Workplaces by Great Place to Work for four years running; 2017, 2018, 2019 and again in 2020.

In the role of Guest Relations Manager you will be ambassador for the hotel and you will be passionate about delivering world class service to our guests. The ideal candidate will have experience in a similar role; excellent communication skills and a creative, hands-on management style.

The benefits of working with London

* Highly competitive market rate (plus service charge)

* 28 days of holiday including public holidays, increasing with length of service

* Company pension scheme

* In-house training team dedicated to your personal development and career progression

* Large range of Learning and Development across all levels and departments

* Free Life cover policy for you from your first day of employment

* Free meals on duty as well as breakfast to get to you started

* Staff summer parties, Christmas parties and regular team get together's

* Fun and interactive reward & recognition incentives

* A great working environment with a leading London reputation for al fresco dining

* Contribution PCR testing

* Refer a Friend Bonus Scheme

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
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