9 months ago
Posting Date Oct 15, 2018
Job Number 18002WC9
Job Category Reservations
Location Forest of Arden Marriott Hotel & Country Club, Warwickshire, Warwickshire VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Position Type Non-Management/Hourly
Start Your Journey With Us
An exciting opportunity to start your career journey with Marriott Hotel's. Come and join our Sales & Events team at the four star Marriott Forest of Arden and develop your career while providing a professional and energetic service to our members and hotel guests.
In return the Forest of Arden offers its associates a competitive salary, gym membership, staff meals, car parking and generous global hotel discounts for you, your friends and family.
The Forest of Arden is part of an exclusive collection of Marriott country clubs and is located in the heart of the West Midlands, located between Solihull and Coventry with easy access to the M6, M42 and M40 and just four miles from Birmingham NEC, Airport and International Train Station.
The Forest of Arden is the perfect location for business and leisure and has a focus on culinary excellence with our AA Rosette-awarded restaurant, Cast Iron Bar and Grill. Marriott International is the worlds’ largest hotel company and provides associates with extensive, ongoing training and development for long term career opportunities.
This elegant Marriott Hotel is one of the top UK Leisure destinations with two golf courses including our championship Arden course and a driving range and the Golf academy. The Forest of Arden also offers outdoor tennis courts, a fully equipped fitness centre and our relaxing Cedarwood Spa with 8 treatment rooms.
As a Groups Coordinator you will have to perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). You will also be expected to promote awareness of brand image internally and externally and gather materials and assemble information packages (e.g., brochures, promotional materials). A Groups Coordinator will use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. A Groups Coordinator will be expected to answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment and restaurants) and serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. You will have to take bookings for Groups and accommodate any special requests whilst answering general group specific booking queries.
Clean and maintain all areas through the Sales and Events office. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Support with general enquires regarding the hotel grounds and facilities as well as any Group Sales and Events related specific queries.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.