Our Group Reservations Manager will work closely with our hotel General Managers and onsite revenue/reservations teams to strategically drive the RGI and RevPAR, ensuring the pricing strategy on all channels is current and responsive to change.
Working across all 8 London hotels, you will be passionate about supporting our sales and marketing departments through the rate negotiation process and developing and nurturing key accounts, both locally and internationally.
With strong existing relationships with key travel agencies and bookers, as well as knowledge of STR Global, IDeaS and Rate360, this key role is a great opportunity for a strong Revenue Manager familiar with the London luxury and boutique hotel market.
Why join Firmdale Hotels as Group Reservations Manager?
We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;
Firmdale Hotels - "Winner of the Best Employer Award at The Cateys 2017 and Number One in The Caterer Best Places to Work in Hospitality"
Firmdale Hotels – "Number 3 in the Top 30 Best Employers in Hospitality", The Caterer 2016
Firmdale Hotels – "Excellence in Employee Engagement", HR in Hospitality 2016
Olga Sommer – "Revenue Award", Hotel Cateys 2016
Firmdale Hotels – "Excellence in Corporate Social Responsibility", HR in Hospitality 2015
What are the Firmdale employee benefits?
28 days holiday (including bank holidays) increasing one day per years' service
Companywide and departmental incentives
Firmdale Experience vouchers (Afternoon tea, dinner for two, Film Club and an overnight stay)
Training and Development including English classes
What makes Firmdale such a special place to work?
Quarterly Champagne receptions and annual employee recognition awards
Employee led committees allow you to have your say, generate ideas and make a difference
Award winning training opportunities (WSET, supplier visits and masterclasses to name a few)
Bespoke development programmes (including accredited Supervisor and Manager training)
Social events and team activities (bowling, quiz nights, netball teams, running club and more)
Wait, there's more! Refer a friend bonus, volunteering and regular Manager catch-ups
Hours required for the role of Group Reservations Manager:
As a Group Reservations Manager you will work hours as required by the business
To apply for the role of Group Reservations Manager:
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.