POKE
970 jobs - 0 added today
Recruiting? Call us on 01772 639608
Email me jobs relevant to my job search
21 days ago
only 7 days until close

Full-time Nights Team Member/ Guest Service Assistant


Redefine BDL
Location: Redditch
Job type: Permanent
Sector: Front of House
Category: Waiting Staff Jobs
Apply on company site
Select how you want to share:
View similar
At the Holiday Inn Express, Birmingham, Redditch we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of a full-time (32 hours) Nights' Team Member / Guest Service Assistant has become available at the Holiday Inn Express, Birmingham-Redditch. Reporting into the Deputy Manager, you will be responsible for giving our guests a warm welcome, checking in and out, processing payments and accurate billing alongside communicating and liaising with all departments within the hotel to satisfy our guests' needs, as well as undertaking cleaning duties, ensuring the Hotel is secure overnight, completing Night audit and all tasks associated with Night audit and the setting and cleaning down of Conference rooms, adhering to Covid-19 cleaning policies. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

Holiday Inn Express, Birmingham-Redditch sits next to Redditch's' bus and railway stations, with transport to Birmingham New Street Station in 30 minues. The M42 motorway is 5 minutes' drive away and the hotel offers 100 free car parking spaces as well. It's easy and convenienet to catch a flight from Birmingham Airport (BHX), which is 20 miles away.

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of/with (insert desirable experience) is preferable but full training is provided.

What's In It For You?

People love to work with RBH because…

* We focus on health, wellbeing and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first

* Free meals on duty

The Bigger Picture

Holiday Inn Express, Birmingham-Redditch is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
At the Holiday Inn Express, Birmingham, Redditch we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of a full-time (32 hours) Nights' Team Member / Guest Service Assistant has become available at the Holiday Inn Express, Birmingham-Redditch. Reporting into the Deputy Manager, you will be responsible for giving our guests a warm welcome, checking in and out, processing payments and accurate billing alongside communicating and liaising with all departments within the hotel to satisfy our guests' needs, as well as undertaking cleaning duties, ensuring the Hotel is secure overnight, completing Night audit and all tasks associated with Night audit and the setting and cleaning down of Conference rooms, adhering to Covid-19 cleaning policies. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

Holiday Inn Express, Birmingham-Redditch sits next to Redditch's' bus and railway stations, with transport to Birmingham New Street Station in 30 minues. The M42 motorway is 5 minutes' drive away and the hotel offers 100 free car parking spaces as well. It's easy and convenienet to catch a flight from Birmingham Airport (BHX), which is 20 miles away.

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of/with (insert desirable experience) is preferable but full training is provided.

What's In It For You?

People love to work with RBH because…

* We focus on health, wellbeing and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first

* Free meals on duty

The Bigger Picture

Holiday Inn Express, Birmingham-Redditch is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
Apply on company site

Email me jobs relevant to my job search

  Back to the top