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4 months ago
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Front Office Team Leader - Westbury


Doyle Collection
Location: Dublin
Job type: Permanent
Sector: Front of House
Category: Accounts and Administration Jobs
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Front Desk- Team Leader

As a Front Desk Team Leader, you would be responsible for the smooth running of each shift, ensuring that all tasks are completed in a timely fashion. Manage all daily activities in the front office department and serve guests in a friendly, timely and professional manner. Your duties will include maximising the service provided by the front office department and to minimise the number of guest complaints and increase guest satisfaction results. Assist the management team in achieving budgeted targets and be fully knowledgeable of the hotel offerings and to actively up-sell and cross-sell the hotel's products and services.

Dublin, Dublin

Dublin is an iconic hotel in Dublin, just off the renowned shopping and cultural area of Grafton Street. Situated between Trinity College and St Stephen's Green, the hotel has 205 bespoke guest rooms. Dublin offers a range of dining options; brasserie style in Dublin, fine dining in Wilde, afternoon tea in The Gallery and cocktails in the Sidecar Bar.

The Doyle Collection

The Doyle Collection proudly awarded one of Irelands Best Large Workplaces in 2017, 2018, 2019 and again in 2020 is a carefully curated collection of eight Irish family-owned luxury and urban hotels. All hotels are located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

If you seek continuous development and investment in your future, have a passion for reaching innovation and excellence, this is the role and company for you.

The perks of working at Dublin

* 29 days of holiday including public holidays; increasing to 34 days with length of service

* Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers

* Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends

* 50% off food when dining with the Doyle Collection

* Great location with easy access to public transport

* In-house training team dedicated to your personal development

* Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)

* Give back with CSR activities

* Save money with our Cycle to Work scheme and plan for your future with our pension

* Staff summer parties, Christmas parties and regular team get togethers

* Plus more ...

The Doyle Collection is a family-owned Hotel group, which means there are plenty of opportunities for your career to grow in Ireland and further afield in the UK and the USA!

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued.

All our team members have the opportunity to thrive with an equal opportunities employer.
Front Desk- Team Leader

As a Front Desk Team Leader, you would be responsible for the smooth running of each shift, ensuring that all tasks are completed in a timely fashion. Manage all daily activities in the front office department and serve guests in a friendly, timely and professional manner. Your duties will include maximising the service provided by the front office department and to minimise the number of guest complaints and increase guest satisfaction results. Assist the management team in achieving budgeted targets and be fully knowledgeable of the hotel offerings and to actively up-sell and cross-sell the hotel's products and services.

Dublin, Dublin

Dublin is an iconic hotel in Dublin, just off the renowned shopping and cultural area of Grafton Street. Situated between Trinity College and St Stephen's Green, the hotel has 205 bespoke guest rooms. Dublin offers a range of dining options; brasserie style in Dublin, fine dining in Wilde, afternoon tea in The Gallery and cocktails in the Sidecar Bar.

The Doyle Collection

The Doyle Collection proudly awarded one of Irelands Best Large Workplaces in 2017, 2018, 2019 and again in 2020 is a carefully curated collection of eight Irish family-owned luxury and urban hotels. All hotels are located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

If you seek continuous development and investment in your future, have a passion for reaching innovation and excellence, this is the role and company for you.

The perks of working at Dublin

* 29 days of holiday including public holidays; increasing to 34 days with length of service

* Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers

* Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends

* 50% off food when dining with the Doyle Collection

* Great location with easy access to public transport

* In-house training team dedicated to your personal development

* Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)

* Give back with CSR activities

* Save money with our Cycle to Work scheme and plan for your future with our pension

* Staff summer parties, Christmas parties and regular team get togethers

* Plus more ...

The Doyle Collection is a family-owned Hotel group, which means there are plenty of opportunities for your career to grow in Ireland and further afield in the UK and the USA!

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued.

All our team members have the opportunity to thrive with an equal opportunities employer.
Apply on company site

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