3 months ago
You will never falter on striving for exceptional quality and standards. You will understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.
You will be methodical and have high expectations of yourself and others. You will demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.
As ‘Guest Services Agent’ you will be on the front line, delivering on our mission!
You will be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
What’s in a day’s work?
* Top quality customer service
* Working as part of a great team
* First point of contact for our guests
* Good knowledge of the hotel facilities and services we offer
* Provide guests with local information and arranging transport if required
* Responsibilities for guests luggage
* Available to work when the team and customer needs you