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9 days ago
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Food & Beverage Team Member


Redefine BDL
Location: Manchester
Job type: Permanent
Sector: Kitchen and Catering
Category: Waiting Staff Jobs
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At The Townhouse we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Food & Beverage Team Member has become available at The Townhouse. Reporting into the Food & Beverage Manager, you will be responsible for making our guests stay, a stay to remember.

* Ensure smooth and efficient running of the service within the restaurant, room service, bar, and the conference rooms.

* Meet, greet, and seat all guests in a friendly manner and maintain the highest level of hospitality/ customer care and be fully conversant with the hotel complaint procedure.

* Keep all the Food and Beverage outlets clean, always meet the food hygiene regulations and maintain a clean service area; inform customers of specials and menu changes.

* Make recommendations you genuinely feel the customers will enjoy.

* Answer questions about our food, beverages and restaurant functions and service

The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

Set in the heart of Manchester’s vibrant city centre on the historic Portland Street thoroughfare, The Townhouse Hotel boasts 85 spacious bedrooms and a history dating back centuries.

Originally serving as a cotton warehouse during the industrial revolution, this storied Grade II-listed building exudes the character and history for which Manchester is famed, as well as the unique contemporary style that sees visitors arriving from every corner of the globe.

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience within a similar role is preferable but full training is provided.

What's In It For You?

People love to work with RBH because…

* We focus on health, wellbeing, and our communities.

* Our people are truly engaged at work.

* There's open, clear communication from the top.

* We've got great career development opportunities.

* There is a culture of transformation and innovation.

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will have access to a benefits package that includes.

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first.

The Bigger Picture

The Townhouse is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott, and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
At The Townhouse we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Food & Beverage Team Member has become available at The Townhouse. Reporting into the Food & Beverage Manager, you will be responsible for making our guests stay, a stay to remember.

* Ensure smooth and efficient running of the service within the restaurant, room service, bar, and the conference rooms.

* Meet, greet, and seat all guests in a friendly manner and maintain the highest level of hospitality/ customer care and be fully conversant with the hotel complaint procedure.

* Keep all the Food and Beverage outlets clean, always meet the food hygiene regulations and maintain a clean service area; inform customers of specials and menu changes.

* Make recommendations you genuinely feel the customers will enjoy.

* Answer questions about our food, beverages and restaurant functions and service

The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

Set in the heart of Manchester’s vibrant city centre on the historic Portland Street thoroughfare, The Townhouse Hotel boasts 85 spacious bedrooms and a history dating back centuries.

Originally serving as a cotton warehouse during the industrial revolution, this storied Grade II-listed building exudes the character and history for which Manchester is famed, as well as the unique contemporary style that sees visitors arriving from every corner of the globe.

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience within a similar role is preferable but full training is provided.

What's In It For You?

People love to work with RBH because…

* We focus on health, wellbeing, and our communities.

* Our people are truly engaged at work.

* There's open, clear communication from the top.

* We've got great career development opportunities.

* There is a culture of transformation and innovation.

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will have access to a benefits package that includes.

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first.

The Bigger Picture

The Townhouse is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott, and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
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