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11 months ago
Alexander Hotels
Salary: £18,500
Location: Kent
Job type: Permanent
Sector: Restaurant
Category: Catering Manager Jobs
Scope
Working in our RGs Fine Dining Restaurant the Food & Beverage Supervisor will have responsibility for the service of food and beverage to residents, spa guests and local visitors. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.
We also operate our Elements Brasserie, Bar and Lounge as well as a range of beautiful private dining rooms for functions, weddings, celebrations, conferences and other events.

Main Duties

* Ensuring the restaurant is prepared for service
* Meeting and greeting guests
* Taking guest orders
* Effective rostering of employees
* Coaching employees to develop their skills and ensure service standards are met
* Serving food and beverage including alcoholic beverages
* Completing satisfaction checks and action all feedback
* Resolving any service issues
* Presenting bills to guests and taking payment
* Ensuring the restaurant is reset at the end of the shift ready for the next service
* Ensuring work area is clean and tidy before closing

Requirements

Smart appearance
Excellent communication skills with a passion for guest service
Supervisory experience within a quality food service hotel/restaurant required
Ability to manage and motivate a team of waiters/esses to ensure excellence
Must have your own transport due to our location and the shift work required for thisrole
Ability to work 5 days out of 7 including weekends and bank holidays completing a range of shifts; 6.30am - 3.30pm, 1pm - 10pm, 3pm - 12am

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Salary & Benefits

£18,500

* 4 weeks holiday
* 8 Bank holidays
* Free car parking
* Employee uniform
Following completion of the company's 3 month probationary period access to a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

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