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6 months ago
only 22 days until close

Food and Beverage Associate - 20 Hours


Marriott Hotels
Location: Preston
Job type: Part Time
Sector: Restaurant
Category: Waiting Staff Jobs
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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Working as part of the Food and Beverage team to provide the highest standards of customer service to exceed guest expectations and deliver the ‘WOW’ factor experience. This position will involve working in all areas of food and beverage outlets which include the Restaurant, Conference and Banqueting, Room Service and Bar areas.

SCOPE / BUSINESS CONTEXT

*

Part time position based at the Preston Marriott Hotel.

Experience:

*

Previous experience working within a similar environment preferred

Skills and Knowledge

*

Strong Communication skills (verbal, listening, writing)

*

Innovative

*

Pro-active and reliable

*

Strong Team Player

*

Able to work on own initiative

*

Highly motivated

*

Customer service

*

Health and safety

*

Hygiene procedures

*

Cash handling

*

High standards of personal appearance

Education or Certification

*

Good level of English essential

The following are specific responsibilities and contributions critical to the successful performance of the position:

1.

To work as directed by the Supervisor /Senior supervisor /Manager

To ensure the highest levels of customer care are provided whether in the public eye or back of house areas

To ensure food orders are taken correctly; processed accurately and appropriate payment is received

To ensure all food & beverages are served efficiently and in accordance with the set standards and time scales and buffet services are kept in pristine condition and fully replenished

Be able to recommend knowledgeably menu items, accompaniments, beverages & wines

Complete all required opening and closing procedures as per side work schedule.

Complete check of area of work prior to opening for cleanliness, correct set up & mis en place in place.

Ensure work area is kept clean & tidy at all times during service and ensure the cleaning rota is followed

Ensure work area is properly prepared for the next shift before leaving your shift

10) To follow correct procedures when answering the telephone & welcoming guests into your area of work

11) To be fully aware of the Health & Safety Policy, Accident Reporting Procedure, Maintenance fault reporting procedure and the Fire Procedures for your department

12) To ensure all comments, compliments & complaints are passed to the senior person on duty in your department

13) To co-operate with other departments thereby ensuring a harmonious working environment and maximising efficiency

14) To ensure each even runs smoothly through efficient preparation

15) To set up function and meeting rooms to specification and standard as to meet the guests’ requirements.

16) Ensure floats are counted and balanced at start and end of shift and they are secure at all times. Blind Banking

procedures are followed along with all local and Marriott policies and procedures.

Follows all company’s policies and procedures.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Start Your Journey With Us

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Working as part of the Food and Beverage team to provide the highest standards of customer service to exceed guest expectations and deliver the ‘WOW’ factor experience. This position will involve working in all areas of food and beverage outlets which include the Restaurant, Conference and Banqueting, Room Service and Bar areas.

SCOPE / BUSINESS CONTEXT

*

Part time position based at the Preston Marriott Hotel.

Experience:

*

Previous experience working within a similar environment preferred

Skills and Knowledge

*

Strong Communication skills (verbal, listening, writing)

*

Innovative

*

Pro-active and reliable

*

Strong Team Player

*

Able to work on own initiative

*

Highly motivated

*

Customer service

*

Health and safety

*

Hygiene procedures

*

Cash handling

*

High standards of personal appearance

Education or Certification

*

Good level of English essential

The following are specific responsibilities and contributions critical to the successful performance of the position:

1.

To work as directed by the Supervisor /Senior supervisor /Manager

To ensure the highest levels of customer care are provided whether in the public eye or back of house areas

To ensure food orders are taken correctly; processed accurately and appropriate payment is received

To ensure all food & beverages are served efficiently and in accordance with the set standards and time scales and buffet services are kept in pristine condition and fully replenished

Be able to recommend knowledgeably menu items, accompaniments, beverages & wines

Complete all required opening and closing procedures as per side work schedule.

Complete check of area of work prior to opening for cleanliness, correct set up & mis en place in place.

Ensure work area is kept clean & tidy at all times during service and ensure the cleaning rota is followed

Ensure work area is properly prepared for the next shift before leaving your shift

10) To follow correct procedures when answering the telephone & welcoming guests into your area of work

11) To be fully aware of the Health & Safety Policy, Accident Reporting Procedure, Maintenance fault reporting procedure and the Fire Procedures for your department

12) To ensure all comments, compliments & complaints are passed to the senior person on duty in your department

13) To co-operate with other departments thereby ensuring a harmonious working environment and maximising efficiency

14) To ensure each even runs smoothly through efficient preparation

15) To set up function and meeting rooms to specification and standard as to meet the guests’ requirements.

16) Ensure floats are counted and balanced at start and end of shift and they are secure at all times. Blind Banking

procedures are followed along with all local and Marriott policies and procedures.

Follows all company’s policies and procedures.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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