8 months ago
At The Stratford Hotel we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
This position is within a soon to be Food & Beverage department at the Double Tree by Hilton. The Hotel will be rebranding in August 2018 so this is a fantastic opportunity for a passionate & ambitious individual.
You will be responsible for providing exceptional guest service that anticipates guest’s needs. You will prepare your department to ensure that it is ready for service and ensuring that the operation is left ready for the next shift. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.
Where Will You Be Working?
The Stratford Hotel is located in the town centre of the historic Stratford-Upon Avon and is situated next door to Stratford Victoria Train Station. With cosy conference facilities catering for over 260 delegates at any one time, this hotel caters for a range of guests, coming for business or leisure. With a Rosette rated restaurant, this boutique style property is a home to a team that ensure excellent customer service. This hotel features 102 spacious that are sure to wow any guest. We pride ourselves on investing in our people and delivering outstanding customer service.
What Are We Looking For?
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests
Guest service will be your greatest strength; You will work well under pressure in a fast paced environment and be a great team player, who thrives working with people.
What’s In It For You?
People love to work with RBH Hotels because…
* We focus on health, wellbeing and our communities
* Our people are truly engaged at work
* There’s open, clear communication from the top
* We’ve got great career development opportunities
* There’s a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
* Discounted hotel room rates for you AND your friends and family that will make you really popular!
* Incentive programmes
* Money off high street retailers
* Flexible working arrangements because we know your life comes first
* Free meals on duty