about 1 year ago
It takes a very special kind of person to work at Shangri-La: someone with an eye for detail and the skills to perform.
Someone with an attitude to deliver and a passion to delight.
We are diverse, warm and caring but also demanding, dynamic and innovative.
As with every property in the group, Shangri-La Hotel, At The Shard, London, operates on a simple yet powerful philosophy of Shangri-La hospitality from warm, caring people.
The uniquely Asian view of service at this luxury hotel in London embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of the Shangri-La success.
We currently have a vacancy for a Floor Supervisor to join our team.
The Floor Supervisor will be responsible for the perfect cleanliness and presentation of the guestrooms and suites. They will be responsible for leading the Room Attendants to do the same.
The successful candidate will be responsible for the most accurate up keeping of their floor sections according to the Company’s standards and will ensure that the utmost courtesy and helpfulness are used towards all guests and colleagues.
* Relevant experience in a 4 star deluxe or 5 star London hotel
* A passion for housekeeping and a fine eye for the detail
* An impeccable presentation
* An outstanding can-do attitude and the desire to work as a member of a structured team
* Advanced level of English (both oral and written)
* Health and Safety knowledge
* Any previous housekeeping related training
Our proposition to you:
In addition to a competitive compensation package, we believe that with the right attitude, anything is possible at Shangri-La and we will invest heavily in your training, offering a variety of programmes for all levels, as well as our own training school, the Shangri-La Academy.
Our aim is always to keep and reward the very best.
So each year we fill most of the company’s management positions via internal promotions and transfers and with over 50 projects in development around the world, the opportunities are endless.
We also recognize our responsibility to society and to the environment, and have developed policies and practises which make a real difference.
Please note that all applicants must be eligible to live and work in the UK, without restrictions.
Documented evidence of eligibility will be required from all candidates.