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about 1 year ago
Location: London
Job type: Permanent
Sector: Housekeeping and Laundry
Category: Housekeeper Jobs
The Principal London

The Principal London will open early 2018 following a multi-million pound refurbishment from top to toe.

Originally opened in 1898 by the Frederick Hotels Company, and designed by Charles Fitzroy Doll, The Principal London is a listed, landmark ‘grande dame’ that occupies the eastern flank of Russell Square in Bloomsbury. The Principal London will combine the rich heritage of the original hotel with modern touches, vibrant bars and buzzing restaurants.

Floor Housekeeper

As a Floor Housekeeper you will work closely with the Head Housekeeper to supervise the day to day operation of the housekeeping team. You will promote development to ensure that each individual is achieving their potential within the team.

The role of Floor Housekeeper will include:

* To assist with guiding and training Room Attendants on the allocated floor

* To support the Room Attendants by checking the standards of cleanliness in the vacant and occupied rooms to deliver the ultimate, seamless guest experience

* To ensure all bedrooms, corridors, staircases and service rooms are kept to the highest standards of cleanliness & comfort to meet the Principal standard

* To act as an ambassador of the Principal values within your Department, across the hotel and with guests

* To provide day to day direction & allocation of tasks for Room Attendants and House Porters

As our Floor Housekeeper you will:

* Have a proven track record within a luxury hotel

* Previous experience of managing the floors

* Have a warm and generous personality

* Intuitive management of both the team and guests

* Be flexible and comfortable at multitasking

* Be a good communicator with team; managers and other departments

* Drive 5 star service delivery

* Have good Health and Safety knowledge

* Pre-opening experience would be a bonus


* 31 days holiday each year, including bank holidays, this increases annually up to a maximum of 33 days

* Life Assurance

* Excellent employee recognition programmes

* Discounted accommodation within the group for both yourself and friends

* Bonus for recommending someone into the organisation

* Yearly stay to experience our hotel or a sister hotel

* Voluntary perks from our online benefits platform

* Vast range of learning and development programmes

* Opportunities for promotion and transfer across the group

* Employee social events

* Free Employee Assistance Helpline for you and your family

* Occupational health service

* Meals whilst on duty

* Free laundry service for most positions

* Season ticket loan

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