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7 months ago
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Events Team Manager


Marriott Hotels
Location: Peterborough
Job type: Permanent
Sector: Business and Administration
Category: General Manager Jobs
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Part of Marriott International, the world’s largest hospitality brand with over 6,000 properties in more than 120 countries and territories, we are ideally situated on 11 acres of lush, immaculately landscaped grounds. We offer a world class working environment, with a team of solid hospitality professionals across the hotel striving to create brilliant experiences for our guests. The hotel is opposite the East of England Showground and close to the A1 for an easy commute.

We are now recruiting for a dynamic and passionate Events Team Manager to lead our Sales team.

Events Team Manager - Role

As our new Events Team Manager, you will be responsible for:

*

*

Responsible for leading the team of Event Executives on property

*

Ensuring business is turned over properly and in a timely fashion for proper service delivery

*

Assisting in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives

*

Achieving personal sales goals

Events Team Manager - benefits

Why work for Marriott?

“Take care of your employees and they’ll take care of the guests” is the philosophy of our founder. At Marriott, caring for people and the community is part of who we are.

In addition to the fantastic benefits you would expect from a brand of our calibre, Peterborough Marriott Hotel will offer you the following:

*

Competitive pay and global advancement opportunities

*

28 holidays (including Bank holidays) which increases with length of service

*

Dry cleaning

*

Meals on duty

*

Training

*

TakeCare Wellbeing Program

*

Complimentary on site parking

*

Discounted Leisure Club membership

*

Hotel Room Discounts with Marriott brands worldwide

*

Discounts on Food and Beverages, as well as retail discounts in our gift shops, at Marriott hotels around the globe

Core Work Activities

Building Successful Relationships that Generate Sales Opportunities

* Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

* Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

* Develops relationships within community to strengthen and expand customer base for sales opportunities.

* Manages and develops relationships with key internal and external stakeholders.

* Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

* Participates in sales calls with members of sales team to acquire new business and/or close on business.

* Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

* Identifies new business to achieve personal and location revenue goals.

* Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

* Closes the best opportunities for the location based on market conditions and location needs.

* Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

* Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

* Services our customers in order to grow share of the account.

* Executes and supports the company's customer service standards.

* Provides excellent customer service consistent with the daily service basics of the company.

* Sets a positive example for guest relations.

* Interacts with guests to obtain feedback on product quality and service levels.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Start Your Journey With Us

Part of Marriott International, the world’s largest hospitality brand with over 6,000 properties in more than 120 countries and territories, we are ideally situated on 11 acres of lush, immaculately landscaped grounds. We offer a world class working environment, with a team of solid hospitality professionals across the hotel striving to create brilliant experiences for our guests. The hotel is opposite the East of England Showground and close to the A1 for an easy commute.

We are now recruiting for a dynamic and passionate Events Team Manager to lead our Sales team.

Events Team Manager - Role

As our new Events Team Manager, you will be responsible for:

*

*

Responsible for leading the team of Event Executives on property

*

Ensuring business is turned over properly and in a timely fashion for proper service delivery

*

Assisting in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives

*

Achieving personal sales goals

Events Team Manager - benefits

Why work for Marriott?

“Take care of your employees and they’ll take care of the guests” is the philosophy of our founder. At Marriott, caring for people and the community is part of who we are.

In addition to the fantastic benefits you would expect from a brand of our calibre, Peterborough Marriott Hotel will offer you the following:

*

Competitive pay and global advancement opportunities

*

28 holidays (including Bank holidays) which increases with length of service

*

Dry cleaning

*

Meals on duty

*

Training

*

TakeCare Wellbeing Program

*

Complimentary on site parking

*

Discounted Leisure Club membership

*

Hotel Room Discounts with Marriott brands worldwide

*

Discounts on Food and Beverages, as well as retail discounts in our gift shops, at Marriott hotels around the globe

Core Work Activities

Building Successful Relationships that Generate Sales Opportunities

* Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

* Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

* Develops relationships within community to strengthen and expand customer base for sales opportunities.

* Manages and develops relationships with key internal and external stakeholders.

* Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

* Participates in sales calls with members of sales team to acquire new business and/or close on business.

* Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

* Identifies new business to achieve personal and location revenue goals.

* Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

* Closes the best opportunities for the location based on market conditions and location needs.

* Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

* Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

* Services our customers in order to grow share of the account.

* Executes and supports the company's customer service standards.

* Provides excellent customer service consistent with the daily service basics of the company.

* Sets a positive example for guest relations.

* Interacts with guests to obtain feedback on product quality and service levels.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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