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about 1 year ago
Marriott Hotels
Location: Swindon
Job type: Permanent
Sector: Business and Administration
Category: Events and Conference Management Jobs
Start Your Journey With Us

Swindon is a thriving town which has seen a lot of investment in recent years. It has an economy ranking amongst the top 5 UK cities for performance – but without the price tag of larger cities. Located in the heart of the breath-taking Wiltshire countryside, Swindon has become a popular destination for business and leisure visitors alike. The Swindon Marriott Hotel caters for this mix of travellers by providing modern, state of the art facilities with a personal and friendly service.

With its great transport links and ideal location near the hustle and bustle of the historic Old Town area, it’s no wonder that the Swindon Marriott has become a leading hotel in the local area and an outstanding example of the Marriott Hotels brand.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.

Job Summary:

An exciting opportunity has arisen in our Sales Department for an Event Executive to join our team! The role is a full time position of 40 hours over 5 days a week. The salary range is £7.82 per hour.

To successfully fill this role, you will ideally possess and demonstrate the following qualifications, behaviours, skills and values:

* Background in customer service role, sales, event management ideally within an hotel environment preferred

* Effective communication (verbal, listening, writing) and negotiation skills

* Strong organization skills

* Effective decision making skills

Education or Certification

· High School Diploma or equivalent required; Bachelor’s Degree preferred

Duties and responsibilities:

* Ownership for the management and conversion of assigned enquiries

* Coordination of all customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of event execution.

* Expertise in menu planning, food presentation, meeting room set ups, audio-visual and banquet service standards. Cooperate with Banqueting Operation and Kitchen team to develop new F&B concepts according to the Meetings Imagined.com purposes

* Correct use of systems process to ensure booking integrity, consistency & accuracy.

* Works within brand standards & systems processes

* Effectively manages bedrooms blocks and meeting space inventory for assigned groups

* Conducts compelling show rounds to win the business

* Proactively resolicits previous customers and event bookers for future opportunities

* Sets a positive example for guest relations.

* Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.

* Provides appropriate feedback to overcome obstacles to selling, including pricing, inventory availability and event execution.

What’s in it for me?

Giving associates opportunities to grow and succeed is part of the company’s DNA. As a company we offer unrivalled career and professional development opportunities.

Some of the fantastic benefits you would be entitled to if you joined Marriott International include:

* Meals on Duty

* Discounted Marriott hotel rates and Food & Beverage

* Earn up to £150 for recommending a friend to work for us

* Reward & Recognition programmes

Apply now to Start your Journey!

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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