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6 months ago
AB Hotels
Location: St Albans
Job type: Permanent
Sector: Leisure
Category: Spa, Golf and Fitness staff Jobs
Elite Spa Therapist Full Time Position – £26,000

Your role in our family:

 To be responsible for delivering the ultimate customer experience in our Spa and
support the Head Therapists  To carry out treatments to the highest level of service and standards  Control of stock within rooms, ensuring products are presented and maintained  To ensure clients receive the maximum benefits from their treatments including
treatment time allocation  To achieve retail targets as set by the Spa Director  To ensure all room standards are maintained to the highest safety and hygiene
standards and to report any defects within a prompt and timely manner  Oversee back of house operation including; treatment rooms and preparation
rooms  To handle any client complaints effectively and promptly  To be the main point of call for all Therapists, providing general support, giving
advice and motivation, and conveying information when necessary between the

team  To assist the Head Therapist in maintaining the highest standards of
professionalism in all aspects of operations  To lead by example in all aspects of the Elite Therapist role, demonstrating
excellent communication with Management and the Spa team, flexibility of

approach, and promotion of a positive atmosphere  Conduct Therapist reviews in conjunction with the Spa Treatments Manager / Head
Therapist  To support and provide relevant retail, customer service and treatment training
when required to the team  In the absence of the Head Therapist carry out trade tests and induction training to
all new starters  So much more! What would make you the perfect fit?  Beauty therapy or holistic Therapy NVQ Level 3 or equivalent  Minimum of 3-5 years’ experience in a similar role in a 5* Spa  Fully trained in one of our core brands, ESPA or Elemis  Experience in a Supervisory role  A confident, warm and welcoming personality  A natural desire to exceed the expectations of guests and colleagues  An innovative and inspiring approach with a keen eye for detail  Flexibility in attitude, approach and working hours

The best bit:


 Wide range of training and development opportunities  Free staff meals and parking  Discounted food and beverage, accommodation and spa within the AB Hotels

Group  28 days holiday and 1 extra holiday day on your birthday  And much much more!

Your country home from home nestled in 12 acres of Hertfordshire countryside; Sopwell

House is a luxury family owned Georgian country house hotel. Our hotel is on its way to

becoming one of the Top 3 Hotels in the UK as we are currently undergoing exciting

developments including an exceptional new multi-million-pound spa development due to

open late Spring 2019.

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a world of ‘Perfect Contentment’ for both our team members and guests alike ‘Spreading kindness one act at a time’ along the way. Our team pride themselves on ‘Performing with Drive and Serving with Soul’ in everything we do.
“Being a part of the Sopwell Family made me think anything was possible in my career”

If this sounds like your dream job, we would love to hear from you!

All applicants must have the right to live and work in the UK


Please be advised that if you have not received a response within 14 days, please assume

that your application has not been successful on this occasion


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