10 months ago
Posting Date Oct 18, 2018
Job Number 180014X1
Job Category Rooms and Guest Services Operations
Location Sheraton Grand London Park Lane, London, Greater London VIEW ON MAP
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
We would like to
welcome you to the iconic Sheraton Grand London Park Lane Hotel as our next Doorman.
a member of the Concierge Team it is my job to ensure that great memories are
created for all our guests during their whole stay. While the guests will be
spending their stay in and around the hotel, it is the personal interactions
they will mostly remember and this is at the centre of my role. As Doorman it is important to be visible at
the front so that people are able to interact from the very moment of arrival.
play a proactive role in welcoming guests to the Hotel, greeting them with an appropriate
Sheraton Language and using guest name’s wherever possible. Often the first and
last point of contact with guests, it is important to make good first
impressions and a great lasting impression upon them.
key duties include me needing to be aware of the daily events taking place in
the hotel at all times, including functions, VIP’s and key appointments, take
responsibility for guest luggage, making sure it is correctly labelled and to
have an excellent knowledge of the local area.
I will actively hail taxi’s for guests requiring them.
in Central London means that we meet a great diversity of people, from business
people to tourists from all over the world, and make working very enjoyable as
there is no two shifts that are the same.
derive satisfaction from when guest thanks me personally for making them feel
welcome or when they remember me during their next stay at the hotel.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.