9 months ago
We are recruiting for a Door Person to join the team at Rosewood London.
As the first point of contact for the hotel you will be an ambassador for hotel and be insightful, resourceful and have the ability to fully control the forecourt.
You will greet our guests with confidence and deliver outstanding customer service by providing knowledge of the local area and hotel. You will also have pleasure in providing a warm and personal welcome to our returning guests and be able to recall and use their names.
You will have the ability to live and breathe our culture of being intuitive, engaging and refined. This is how you can make a difference in the experience of our associates, our guests and in our community.
This role will require an exceptional level of attention to detail and a good level of English. Local area knowledge is vital as well as being able to inform the guest of hotel features. You will also assist with guest transportation and Valet Parking; therefore a full clean driving license would be desirable. Having experience of working in a 5-star hotel is beneficial and previous experience in a customer facing role is also important.
Being part of the Rosewood London team means that training and development opportunities are available and with the hotel being a key part of Rosewood’s global expansion plans, this role could be a stepping stone to exciting international career opportunities.
At Rosewood London we want our associates to be happy at work and at home so have created an extensive list of benefits for you to explore. Just a few of which are listed below:
Complimentary room nights worldwide
Property Food & Beverage and Spa discounts
28 days paid holiday including bank and public holidays
Company pension scheme and life assurance
Recognition and reward programmes
Talent development opportunities
Earn cash back when you shop online through ‘MyRosewood London’
Rosewood Hotels & Resorts®, one of the world's most respected ultra-luxury hotel groups, opened Rosewood London in October 2013. The much anticipated opening comes after the transformation of a 1914 Edwardian, Grade II-listed building on High Holborn into a world-class property that blends English heritage with contemporary sophistication.
Rosewood London, housed in the original headquarters of the Pearl Assurance Company, offers some of London's finest accommodations with the feel of a stylish London residence. The 262 guests rooms and 44 suites include The Manor House Wing which consists of six bedrooms and 6,318 square feet of living space.
Accessed by private lift or from its own street entrance, this is the only hotel suite in London to have its own postcode. The newly created Garden House Suite features a garden terrace overlooking the London skyline while the luxurious Chancery House Suite is elegantly arranged over two floors.
We are devoted to creating ultra-luxury unlike any other in the world and believe that true world-class status is only achieved when a hotel combines the traditions of its host community with a luxury product, incredible attention to detail and exceptional service.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.