3 months ago
De Vere Grand Connaught Rooms
Located a couple of minutes from Covent Garden and just around the corner from Holborn tube station, De Vere Grand Connaught Rooms is a Grade II* listed venue offering 37 exceptional spaces for conferences, exhibitions, meetings and weddings. The Grand Hall, with its ornate ceilings and dramatic chandeliers creates an impressive event space for up to 750 guests theatre style and 1,500 guests for a drinks reception. Outside, on the 5th floor, an exclusive roof terrace, with views of the city, is available for summer parties and receptions. This impressive venue also boasts a brand new coffee shop, Burr & Co where you can enjoy high-quality ethically-sourced coffee, tea, juices and soft drinks, plus cakes and pastries to take away.
Conference and Events Sales Executive
What is the main purpose of the role?
As Conference and Events Sales Executive, you will fully contribute to the growth of the Conference & Events business in the London Region, maximising occupancy and revenue, through proactive selling and effectively converting enquiries into sales. Also, you will ensure all clients and potential clients receive a polite, professional and efficient service, ensuring all venue standards are maintained and all current legislation is adhered to.
Main Duties and Responsibilities:
To take bookings for all Conference & Events business, as per the venue standards.
To ensure bookings are managed to maximise sales, occupancy and revenue.
To upsell all Conference and Events Equipment, Food and Beverage and other venue facilities when taking bookings.
To accurately input all clients requests into Opera.
To assist the client with any special requests.
To assist the administration team in sending out and follow up of all contracts for the Conference Rooms, ensuring the venue and De Vere standards are maintained.
To identify all sales opportunities and effectively convert into bookings.
With assistance from the C&E Enquiry Manager, to plan and manage seasonal peaks and business trends to ensure the maximisation of occupancy, revenue and profit for the venue.
To assist with the organisation and booking of appointments and Fam Trips with potential business clients.
To carry out Fam Trips with potential clients as per the venue standards.
To liaise with the administration team and follow up all potential clients that have been sent proposal packs.
To liaise with the accounts department and assist where necessary in the collection of all outstanding payments.
To act in a professional and polite manner to all guests and customers at all times.
To ensure all confirmed bookings receive a contract, with a sign copy received.
To ensure that a method of payment is agreed with the clients and credit is maintained in line with the De Vere standard.
The Ideal Candidate
Experience of event enquiry handling of show rounds would be ideal, alongside some experience in what mystery show round requirements would entail. You will be results driven and process orientated, with a sense of urgency about achieving objectives through structured action plans and with little supervision.
We are looking for a real customer focused professional, who is ready to take responsibility for driving awareness of the Principal Hotel Company across all sectors. For this reason, you must be able to demonstrate that you are an influencer across all customer types, with clear experience and results in the conference training market.
A competitive salary
* 28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)
* Hotel based incentive and recognition schemes
* Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
* Discounted accommodation with competitive colleague rates at our other hotels
* Long service awards which increase with length of service
* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
* Financial rewards for delivering sensational service
* Free meals on duty