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about 1 year ago
Marriott Hotels
Location: Warwickshire
Job type: Permanent
Sector: Restaurant
Category: Events and Conference Management Jobs
Start Your Journey With Us

An exciting opportunity to start your career journey with Marriott Hotel's. Come and join our Conference and Banqueting team at the four star Marriott Forest of Arden and develop your career while providing a professional and energetic service to our members and hotel guests.

In return the Forest of Arden offers its associates a competitive salary, gym membership, staff meals, car parking and generous global hotel discounts for you, your friends and family.

The Forest of Arden is part of an exclusive collection of Marriott country clubs and is located in the heart of the West Midlands, located between Solihull and Coventry with easy access to the M6, M42 and M40 and just four miles from Birmingham NEC, Airport and International Train Station.

The Forest of Arden is the perfect location for business and leisure and has a focus on culinary excellence with our AA Rosette-awarded restaurant, Cast Iron Bar and Grill. Marriott International is the worlds’ largest hotel company and provides associates with extensive, ongoing training and development for long term career opportunities.

This elegant Marriott Hotel is one of the top UK Leisure destinations with two golf courses including our championship Arden course and a driving range and the Golf academy. The Forest of Arden also offers outdoor tennis courts, a fully equipped fitness centre and our relaxing Cedarwood Spa with 8 treatment rooms.

Job Summary

As a Conference and Banqueting Supervisor you will be required to supervise and oversee the preparation of coffee breaks, carts, and stations with appropriate food and beverage as stated in Banquet Event Order. Prepare tables, actions stations, buffets, service carts, dessert table/carts and cordial carts. Setup meal and reception buffets, taste panels, individual event functions, server head table and/or VIP tables without managerial assistance. Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly attended.

Communicate with guests and other employees and ensure staff are working together as a team to ensure optimum service. Attend pre-event meetings with clients to ensure all information is correctly communicated to teams. Assist management in training, motivating, and coaching employees; and serve as a role model. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Develop and maintain positive working relationships with others, and support team to reach common goals.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors and management.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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