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about 1 month ago
Principal Hayley Hotels
Location: London
Job type: Permanent
Sector: Events and Functions
Category: Events and Conference Management Jobs
De Vere Grand Connaught Rooms

As one of London’s most impressive event venues hosting glitzy VIP events to fashion shows and private champagne receptions the De Vere Grand Connaught Rooms is one of the most glamourous places to work in Covent Garden. With the iconic Grand Hall, a sophisticated Champagne Bar and the indulgent Tempus Restaurant there has never been a better time to join this venue with so much to offer!

Conference and Banqueting Supervisor

What is the main purpose of the role?

As a key part of our Conference & Banqueting team, you will be responsible for overseeing and supervising the general and specific operational issues and administration of all reservations within the centre to ensure the potential of the venue is maximised and monthly budget achieved.

You will positively approach all sales opportunities in order to achieve the property’s sales plan, ensuring that all sales disciplines and procedures are followed in order to develop the business. You’ll also need to exercise efficient diary management in order to manage the yield within the conference office.

The fundamental part of this role is to deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings as well as helping to host events during busy seasonal times.

The Ideal Candidate

To be successful in this role you will need previous experience within a conference or banqueting role, providing excellent customer service and be a strong problem solver, especially when it comes to dealing with customer queries.
It is also desirable that you can demonstrate some hotel based experience, although this is not essential, but you must have previously worked events on a large scale.

In addition you will need to be:

• A strong communicator
• Flexible in your approach
• Driven to succeed

* A competitive salary

* 28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)

* Hotel based incentive and recognition schemes

* Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring

* Discounted accommodation with competitive colleague rates at our other hotels

* Long service awards which increase with length of service

* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

* Financial rewards for delivering sensational service

* Free meals on duty

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