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4 months ago
Dakota Hotels
Location: Manchester
Job type: Part Time
Sector: Front of House
Category: Concierge Jobs
We are seeking outgoing individuals for the role of Concierge to join our Front of House team.

Set to transform The Piccadilly Basin, Dakota Manchester has announced it will open to guests in May 2019, promising to be the city’s most anticipated and luxurious hotel.

Situated on Ducie Street, close to Piccadilly Station in an eight-story purpose-built structure, Dakota Manchester will offer a quality of hotel unparalleled in Manchester, complete with beautiful spaces, luxurious details and waterside views. An onsite chauffeur service and a team of dedicated butlers will be available for all guests.

Dakota will be home to 137 luxury bedrooms, including 27 suites – the most in the city, a destination cocktail bar with Champagne room, and a brasserie style grill with private dining rooms.


Remuneration is £9.45 per hour, paid weekly. The role carries a permanent contract for 24 hours per week, working any 3 days out of the week. Candidates must be fully flexible to work early, mid, and late shifts.

Perks include:

–Fantastic bedroom rates starting from £40 per night

–30% off dining at Dakota

–Access to Perkbox discounts including free mobile phone insurance, free Nero coffee, £5 cinema tickets, and 9% off ASOS (for 2019)

–£50 gift voucher on every anniversary of your employment

–Accredited, certified training given on employment

–Meals on duty and uniforming


Dakota is a growing UK-based lifestyle brand with five locations, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards.


Job responsibilities include:

–To carry out Concierge duties by welcoming all guests who arrive at Dakota, offering bag portering, and working closely with Reception to provide a seamless experience.

–Carry out valet parking duties, driving and parking guest cars as well as the hotel car.

–Provide a consistently excellent level of guest service in accordance to our service principles and values, ensuring that all guests receive special attention and recognition.

–Work closely alongside all other departments to ensure excellent communication and be proactive in assisting other departments as required.

–Offer additional services to make the guest experience more seamless i.e. making restaurant reservations, assisting in directions, delivering items to room.


As well as having a desire to learn and an enthusiasm for the role and full training will be given. The successful applicant will have/be:

–Have a full UK drivers license and be aged 25 or over for car insurance purposes.

–Physically able to stand for the entirety of your shift and carry guest luggage.

–An outgoing personality and a real team player.

–Be flexible in working shift patterns required.

–Successful candidates will have an outgoing personality and be confident in providing dynamic service.

–Computer literate with a local knowledge of Manchester.


To apply, please

For more information on our luxury hotel, please visit our:

–Instagram @dakotahotelsuk and @dakotahotel_mcr

–Trip Advisor

–Facebook page



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