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10 days ago
only 19 days until close

Casual Conference & Banqueting Assistant


Principal
Location: London
Job type: Part Time
Sector: Events and Functions
Category: Waiting Staff Jobs
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De Vere Devonport House

It's where Maritime History meets the modern day and the place where you could sail into your next career move at De Vere Devonport House. Based in Greenwich on a World Heritage site and brimming with character this property offers 99 bedrooms and 13 meeting rooms, an array of events and weddings, a bar and a mouth-watering restaurant; offering plenty of scope for your next career move.

Casual Conference & Banqueting Assistant

What is the main purpose of the role?

Working within the C&B department, you will be part of a team delivering a high quality service to our customers, maximising on all sales opportunities.

You will provide great customer service at the best possible cost within Group guidelines and satisfying legal requirements. Through your professional attitude and strong knowledge of our products, you will ensure that you give full co-operation to any customer requiring attention and upsell at every opportunity.

You will be on hand to deal with guest queries and complaints and take the appropriate action to achieve total guest satisfaction whilst ensuring that you communicate any problems to senior management.

The Ideal Candidate

To be successful in this role, it is essential that you enjoy working and dealing with the public and being part of a team. You should be a confident communicator; able to stay calm under pressure and remain courteous when dealing with difficult situations.

Ideally you will have had previous experience within a similar type of environment where delivering great customer service was key.

Benefits:

* A competitive salary

* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

* Financial rewards for delivering sensational service

* Free meals on duty

* Free uniform provided

In May 2018 the data laws changed for the better. This means you have better control of your own data and how it's used. We want to reassure you that we treat your details carefully and your data with the utmost respect. So we've updated our Privacy Policy to reflect how we collect, protect and handle your personal information.

Please take a look.
De Vere Devonport House

It's where Maritime History meets the modern day and the place where you could sail into your next career move at De Vere Devonport House. Based in Greenwich on a World Heritage site and brimming with character this property offers 99 bedrooms and 13 meeting rooms, an array of events and weddings, a bar and a mouth-watering restaurant; offering plenty of scope for your next career move.

Casual Conference & Banqueting Assistant

What is the main purpose of the role?

Working within the C&B department, you will be part of a team delivering a high quality service to our customers, maximising on all sales opportunities.

You will provide great customer service at the best possible cost within Group guidelines and satisfying legal requirements. Through your professional attitude and strong knowledge of our products, you will ensure that you give full co-operation to any customer requiring attention and upsell at every opportunity.

You will be on hand to deal with guest queries and complaints and take the appropriate action to achieve total guest satisfaction whilst ensuring that you communicate any problems to senior management.

The Ideal Candidate

To be successful in this role, it is essential that you enjoy working and dealing with the public and being part of a team. You should be a confident communicator; able to stay calm under pressure and remain courteous when dealing with difficult situations.

Ideally you will have had previous experience within a similar type of environment where delivering great customer service was key.

Benefits:

* A competitive salary

* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

* Financial rewards for delivering sensational service

* Free meals on duty

* Free uniform provided

In May 2018 the data laws changed for the better. This means you have better control of your own data and how it's used. We want to reassure you that we treat your details carefully and your data with the utmost respect. So we've updated our Privacy Policy to reflect how we collect, protect and handle your personal information.

Please take a look.
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