29 days ago
* The Connaught
* Fixed term
We are looking for a talented and passionate Butler to join the Butlers team at the award-winning 5-Star Connaught Hotel.
Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, three Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.
Main duties & responsibilities
As a Butler you will become part of a unique service and in room dining team that engages with our guests throughout their stay with us. Providing fine, yet unobtrusive service is a fine talent coupled with knowledge and confidence of service delivery. These are essential trademarks for this position and for the successful execution of the outstanding delivery of our products and services.
You will be responsible for welcoming guests to their room in a warm and hospitable manner, attending to guest requests and enquiries; and providing outstanding personal butler service at all times. This is a guest facing role and you must uphold high knowledge of hotel information, guests arrivals and departures, food and beverage menus and special events in order to respond to guest enquiries.
As Butler at The Connaught you will be an excellent team player, and have outstanding communication and guest care skills. You will have pride and attention to detail in your work. You will be flexible, able to use your initiative and organise your activities well. Ideally, you will have proven experience within a role in a similar environment.