12 months ago
Hotel/Office/Restaurant: Park Plaza London Waterloo
Department: Coffee Shop
Type of employment: Full-time
Level: Team member
Date posted: 07/08/2019
Closing date: 03/02/2020
Love providing great service and being part of uplifting moments? Take the next step in your career with us as a Barista in our coffee shop at Park Plaza London Waterloo. Park Plaza is the ideal location for you to develop your skills and shine in a collaborative team environment.
Description of the Company:
At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.
Main role and objectives:
To execute all activities within the coffee shop, ensuring our guest satisfaction is maintained by service and product delivery according to the guidelines of Park Plaza Hotels.
* To treat all guests and colleagues in a polite and courteous manner at all times and to give full co-operation to any guest or colleague requiring assistance in a prompt, caring and helpful manner.
* To demonstrate a pride in the work place and a high level of commitment.
* To support all Food and Beverage areas as and when required.
* To set up stations to the correct standards before and after service.
* To take responsibility for the service of your guests during meal periods.
* To report any guest complaints, comments or problems to your manager or supervisor on duty
What we are looking for:
* Someone who is passionate about exceeding guest expectations
* Someone who is great at creating and maintaining positive and productive working relationships across the business, communicating effectively in a range of situations
* Someone who enjoys working in a fast paced team environment
* Previous experience with Micros is preferred but not essential
Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.
You’ll also be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Radisson Hotel Group hotels worldwide!
From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.