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about 1 year ago
GLH Hotel Management
Location: London
Job type: Permanent
Sector: Kitchen and Catering
Category: Waiting Staff Jobs

To display pride in your Costa by confidently delivering the perfect cup of coffee to every customer with a genuine smile



* Experience of having worked as part of a team


* Experience of having worked in a customer facing




* Friendly and approachable

* Ability to communicate and work confidently as part of a team

* Flexible, and willing to exceed expectations to deliver fantastic end results

* Cares about the product, team and customers; and treats others the way they would want to be treated

* Delivers great coffee with genuine style

* Open and honest with an enthusiastic willingness to learn

* Reliable and committed

* Ability to use initiative, and work without close supervision

* Proud to wear the Costa uniform, presenting a professional image at all times

* Arrive for your shift on time, with a positive can do attitude

* Ability to multi-task and perform varying duties throughout the store

* Takes a genuine interest in the business

What we look for

Key accountabilities for

Your Team:

* To complete and pass any company provided training required for the role

* To attend team meetings as required

Your Customer:

* To deliver the highest levels of customer service that encourages positive customer feedback and sales

* To maintain standards of health, safety and cleanliness across the store in line with the cleaning schedules

* To be knowledgeable and confident about all products demonstrated by advising customers and answering queries

* To produce and prepare all products in line with brand excellence standards

Your Store:

* To safely and accurately maintain stock

* To drive sales by replenishment of display/fridges in line with the provided guidelines and procedures

* To operate the till in line with cash handling procedures

* To attend work in accordance with your designated shifts

What's in it for you?

* Competitive starting salary and Holiday entitlement

* Discounted hotel rates for yourself and your family across glh. portfolio of hotels.

* A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers

* The opportunity to work within an organisation committed to personal and career development

* Pension and Healthcare schemes

* Uniform (where applicable) and meals on duty

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