4 months ago
As a key role in the guest journey, the Assistant Night Manager ensures the continuation and quality of guest service on the overnight shift, while performing audit and financial tasks in a management capacity. Specific duties include:
• Managing the daily reconciliation of the hotel’s trading including the checking and preparation of reports and statistical information in accordance with service standards and auditing procedures
• Oversee the efficient running of the hotel’s overnight operation while ensuring maximum guest satisfaction and the safety and security of the property.
• Responsible for the operational management of the property
• Ensuring accuracy and strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality
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