8 months ago
You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing customer service as well as leading and motivating your team.
You’ll be personable with excellent communication skills and have high expectations of yourself and others. You’ll demonstrate your passion by effortlessly engaging with guests, delivering on your promises and inspiring those around you.
As ‘Assistant Guest Services Manager’ you’ll be on the front line, delivering our mission!
You’ll understand the importance of a fantastic first and last impression to the happiness of our guests. You’ll be a passionate about your role with the ability to inspire, motivate, and support the team in order to meet your goals and keep the department running smoothly. You’ll have high standards when it comes to guest experience and brand standards and you’ll take ownership and pride in your work.
What’s in a day’s work?
* Assisting with leading the Concierge department
* Coaching & Training
* Customer service
* Delivering brand standards
* Administration and Technology savvy
* Available to work when the team and customer needs you most