3191 jobs - 2 added today
Recruiting? Call us on 01772 639604
Email me newest jobs similar to this one
about 1 year ago
Accor Hotels
Location: Exeter
Job type: Permanent
Sector: Restaurant
Category: Restaurant Manager Jobs
Customer relations

• Ensures guests are well looked after, from their arrival through to their departure

• Offers attentive service to guests, adapting to any constraints

• Is attentive to the comments of customers and ensures the follow-up

• Ensures respect of brand commitments

• Conveys the image of the hotel

Professional techniques / Production

• Organises and checks the team's work

• Ensures information is properly passed on to the team (briefings and debriefings with kitchen staff etc)

• Organises the implementations according to the forecasts of activity

• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations

Team management

• Develops the motivation and the support of his/her teams by creating a good working climate

• Integrates, trains and facilitates the development of the skills of his/her employees

• Ensures his/her staff are well presented (clothing, personal hygiene etc)

• Ensures smooth coordination between the restaurant and the kitchen

Commercial / Sales

• Increases revenue for the point of sale through additional sales techniques

• Helps increase guest loyalty through quality of service

• Makes live the commercial plan in his/her service

• Analyses customers comments and shares them with his/her team

Management and administration

• Organises work and modifies headcount according to level of activity

• Shares the responsibility for meeting the department's targets with his/her superior, by:
- respecting the procedures and internal audits personally applicable
- ensuring respect of the procedures and internal audits applicable to the team
- increasing sales

• Takes part in inventories and manages stocks under his/her responsibility

• Analyses results and implements corrective actions as necessary

Apply for Job

Email me newest jobs similar to this one

  Back to the top